Dodgy Auto Refinishes - Getting ripped off?

[Jen_Jelly_Bean]

Maybe its because Im female that people think they can walk all over me? Stupidly I had a verbal agreement with a company called Bullpaca Automotive in Carlisle WA and we agreed to a cashie job at a certain price, I rock up to collect my car and they hand me an invoice and make me sign it before I can take my car and they've slugged me an extra G in costs. How do you settle this? Has anyone else ever had this happen to them?

[GODSMACK]

Ouch, thats a real bugger...

Thats the thing with verbal agreements, your word against theirs... In hignsight, they are doing the right thing by issuing an invoice, but they should have at least issued it for the verbally agreed amount.

Im guessing unless you pay the amount shown on the invoice, they have a right to hold your car until you do?


Im not sure that you really have a leg to stand on in this situation.... Pay the bill, lesson learnt i suppose..

[zorro]

Mate unfortunately you have been done and there isnt any way of getting around it.

To me a 'cashie' is cash no invoice, no written quote no invoice heres the money for your pocket. Hence why I ask the question, cash no invoice?

Unfortunately these people do you over by holding you by the balls by not handing your car over, and in which case you sign the invoice and pay the money and have no leg to stand on. Even quotes in writing dont mean much these days as businesses can add on costs, its best to check the quote to see if they smallprint 'variences are at cost of customer'.

Mate take this as a learning experience for next time, a shame you got caught out.

[Jen_Jelly_Bean]

heres the funny thing... they have let me take my car!? i still owe them some money for what we agreed so im taking them the balance of what we agreed to and telling them now the account is settled. I have my car so I dont know what they can do about the extra g they have slugged me. I signed the invoice but I had to and I have my car. Its all very strange!?

I sent them an email yesterday stating that I did not agree to the extra works they are now claiming payment for and I will bring them the money that is outstanding for the balance that we verbally agreed and then that will be our account settled and finalised.

Guess I will see what they have to say when I had them over my cheque.

they havent replied to my email yet either by the way

[zorro]

they will argue the fact you have signed and accepted the invoice, are you dealing with the initial person who quoted you? Also is the invoice detailed with this extra 1k of work?

[SS Enforcer]

Hmm I suppose when you conspire to defraud the Commonwealth of income taxes you can't really complain when it goes pear shaped.

It would be interesting to ask the workshop for their side of the story as well as you wouldn't be the first person who has joined this forum just to try and unfairly shit can some business with their first post.

cheers

[Jen_Jelly_Bean]

they have now charged me tax as ive now been slugged an invoice, i have no quams in paying that, just pist that they slugg me extra k and never once informed me of this, i have visited them many times and talked to them many times on the phone and not once was extra costs ever mentioned

yeah i have jumped on this forum to bag out a company but also to get advice from anyone else this has happened to and if they managed to win.

its only a new business with only 2 people working there, i am dealing with the same person who i made the deal with and have dealt with him the whole time, he is also the one who painted my car and quoted me.

[VX2VESS]

they have now charged me tax as ive now been slugged an invoice, i have no quams in paying that, just pist that they slugg me extra k and never once informed me of this, i have visited them many times and talked to them many times on the phone and not once was extra costs ever mentioned

yeah i have jumped on this forum to bag out a company but also to get advice from anyone else this has happened to and if they managed to win.

its only a new business with only 2 people working there, i am dealing with the same person who i made the deal with and have dealt with him the whole time, he is also the one who painted my car and quoted me.

tell him if thats the way he works word of mouth won't get him anymore work for his new business

[GODSMACK]

Hmm I suppose when you conspire to defraud the Commonwealth of income taxes you can't really complain when it goes pear shaped.

Fair to say there are a few forum members who have gone down this path to save some extra $$$...

[Jen_Jelly_Bean]

yeah i plan on telling him that, i was biggin em up to alot of people and now have told them all not to deal with them.

hoping other people will read this and follow suit.

like they say, if its too good to be true it probably is, i should have known better

[zorro]

they have now charged me tax as ive now been slugged an invoice, i have no quams in paying that, just pist that they slugg me extra k and never once informed me of this, i have visited them many times and talked to them many times on the phone and not once was extra costs ever mentioned


1k tax!!!!!!!!!!! :shock: so it was a 10k paintjob?? something sounds not right.

I will say though, nowing a a mates old man who has been painting/repairing/building cars for 40yrs you cant work off a single quote. Even when he did my bonnet and bumper materials ended up being more than once thought, all well and fair I think.

I am with you though throwing extras on and not informing you may have not been the right way but maybe there was a bit of confusion when he quoted you on both sides.

Like I said a 'cashie' is no invoice = no tax, payment by cash = invoice plus GST

[GODSMACK]

yeah i plan on telling him that, i was biggin em up to alot of people and now have told them all not to deal with them.

hoping other people will read this and follow suit.

like they say, if its too good to be true it probably is, i should have known better

You could always email him a link to this thread, he might be interested in reading it...

[Rub]

:worthless:

[Hi Octane]

write your complaints on a piece of paper, wrap it in a brick & deposit it thru their window........

[Jen_Jelly_Bean]

the paint job was going to be 2k, he looked at my car and agreed to that, he then asked me a few weeks later if i wanted inside the doors painted and this would be 850, i agreed to that. so all up should be 2850.

i had cracked windscreen so when he took it out it broke, he called me and said to get a new one and he said he will put it in for me. he didnt mention anything about it costing extra.

then he said i can take my car and i still owe 1k and then i get handed invoice to total of 3855.50 inc gst.

he has extra money for panel beating? this should have been included in cost when he looked at my car, not once was anything mentioned about it costing more or that he was going to have to add it to the total cost. and then there is also charges for removing back and rear windscreens and refitting them, again not once has anything about this been mentioned.

ive been in to see them at least 6 times over the last month or so to pick paint colour etc and never has he mentioned anything about it going to cost more than the 2850 we agreed to.

its all total bullsh!t

on the plus side... my VK looks kila haha

[Rub]

i reckon you need to get Dean (EXCESSV) to look into this for you..

[Hi Octane]

No written quote, cash job, not looking good.

i agree the Pb should not be responsible for the screen.

[EXCESSV]

on the plus side... my VK looks kila hahalooks killa right now...
but a $3850 full respray including a new windscreen somehow it wont look soo killa later on :lol:

he said the windscreen would not cost u but pretty sure the cost of it is absorbed in your extra charges :idea:

cheapest isnt always the best especially when it comes to panel beating/painting....too many cowboys out there in the game


i reckon you need to get Dean (EXCESSV) to look into this for you..why is that kimmy? :confused:

[Rub]

cause you are teh man deano :)

[ebbett21]

Bottom line is by not getting a written quote before the job it has come back to haunt you!! however its unethical they didnt honour there word with the price verbally stated. I wouldnt be happy either and would be saying strong words to the owner and with the person who verbally quoted the job asking why they didnt honour the verbal. :flipoff:
Another angle you could approach if you have exhausted all avenues with the owner and they will not honour the verbal agreement is threaten to go to the newspapers.........no shop likes bad publicty. Goodluck:)

[Wonky]

Ignoring the cash job aspect then as I see it adding the cost of a new windscreen is fair enough. What else did they add for. Until we know that who's to say whether it's fair or not. If they purely underestimated the amount of work involved then it's their problem, but if they had to supply more parts for the car that they couldn't have known about then it's a 50-50 call.

[Jen_Jelly_Bean]

i organised the windscreen and took it to them, he said if i took it to him he would fit it, i also had a cracked bumper which i took back off them and organised to get fixed myself

they have slugged me extra for 'panel beating' and 'removal & install of winscreen' and windscreen sealant.

this should have been taken into account when they quoted me in the first place, they did look at my car, they did know what was involved.

[Toddler78]

A VK? maybe it was going to be 2k but upon prepping the car to paint may have had a heap of hidden rust in it.
also from my calculations $2850 + $say $350 for a windscreen(dont know what these cost) + GST = $3520 so with a little bit of labour not hard to get to your invoiced total

[Jen_Jelly_Bean]

like i said... i supplied the windscreen, so no charge for the glass there.

the guy said he would do the whole thing for 2k, i was chatting to him at the pub and since he was starting up his business and didnt have any work yet he said he would do a deal and do it for 2k as long as i could leave it there was as long as need be so at least then he had something to do while he had no work on.

when i took him the car he again said 2k for the job, at no stage did he mention it was going to cost more or more work had to be put into it.

he just trying to pull one over on me and i aint down.

[1BEAST2NV]

If you've been invoiced and charged GST it aint a cash job....wheather you paid cash or not. *its on the books*

Unless you got a dodgy invoice and hes's pocketing the extra cash!!!

Cash is cash, no invoice, blah blah....job was never done... thats how it is.

out of curiosity, who is this mob you are talking about??

post up the receipt they gave you for us to see.

But its hard for ppl to say with out knowing EVERYTHING you were charged for... and the cars condition when stripped down..

If they were taking the windows (front/rear) out anyway to paint it properly, you should'nt have been charged to remove and refit IMO as it would have been in the price given..especially if you supplied the replacement window...

[Jen_Jelly_Bean]

I dont have the invoice on me, its at home

first up on the invoice it says $2450 for painting and panel beating

and then it says the 850 for inside doors that i agreed to

so straight up the invoice is fkd cos it was meant to be 2k

then it has the extra charges for windscreens getting taken out and putting back in and the sealant

and then the gst on top of that

the company are Bullpaca Automotive Refinishes in Carlisle, WA. They are new and arent even in the white pages yet. They are an MTA member, I have contacted MTA and they have sent me a form I can fill out so they can bring up the dispute with them. If I do not resolve it with them when I see them this week then I will go to them.

[Wonky]

i organised the windscreen and took it to them, he said if i took it to him he would fit it

:doh: Sorry, missed that the way it was written................

[1BEAST2NV]

2000 paint job

850 inside doors

=2850
+GST / 10%

=3135

-Price given $3850

-proper charge $3135

over charged $715....

So less the $450 extra charge for panel and paint ( as it was agreed 2k)

you were charged $265 to remove and refit front and back windows and sealent.

sounds like he needs a bitch slap.

EDIT: thing I dont under stand is, if it was a "CASH" job.... WHY did he charge you GST???? another one who's full of it.

[tarmacterror89]

Dont worry Jen.

Lucky for you i live in carlisle, i will sort him out for ya!




:jester:

[Jen_Jelly_Bean]

yeah i dont mind paying the gst, just not down with ripping me off for the other shizz.

haha you live in carlisle eh? place is on president street, unit 5, 109!

im going there thursday so we see what happens....

i dont know why he has sluggd me gst? it was never agreed, tis fkd, he just a wanka

hope his business fails and karma kiks his arse

[ebbett21]

ohhh yea get a quote next time,,,simple on paper!!! without the 100% full account from the shop owners side of events and reasons of this SAGA im really not agreeing with you slandering this business on the forum too me doesnt seem right sorry go and take it elsewhere

[rgmast]

So ya did a deal in a pub, already sus and u say it was going to be a cashie and your paying him by cheque, yes I know u can write a personal cheque in his name , Doom from the start wear the losses and learn from your mistake.

[VNV8]

i've had a couple of small jobs done at my chosen panel beater as cash and never had a problem, usually get something extra aswell (e.g. asked for metallic black and got black with gold pearl which looks awesome, deleted badges during resprays, that sort of thing-could always backfire if i didnt like it, but he has great taste and they're always things I would want but am scared of the extra cost).

recently went back to get some overspray and orange peel seen to, fixed up without any drama whatsoever.

[M1SSV8]

i reckon you need to get Dean (EXCESSV) to look into this for you..

:rofl: :goodjob:


So ya did a deal in a pub, already sus and u say it was going to be a cashie and your paying him by cheque, yes I know u can write a personal cheque in his name , Doom from the start wear the losses and learn from your mistake.

+ 1
If I agreed to a cashie... I would accept cash ONLY.

Have you actually spoken to them and queried the extra charges and why you weren't informed previously? Isnt that how it usually works?

[Highway]

Sounds like he might have given you the chatting drinking price at the pub and realised later and attempted to get out through the back door when the car was finished.

Around town it sounds like his business name is going to be shit.

Maybe you can negiotate the price somewhat down when you see him.

[monaro_mad]

Jen, careful what you read...

Give Department of Commerce a call, they'll tell you where you stand or point you in the right direction.

Advice can vary between the folks that answer the phones, so i always ring twice. I don't know if you've paid in full yet, but call them first before you send another email or pay the company in question.

[Oldmonroman]

Maybe its because Im female that people think they can walk all over me? Stupidly I had a verbal agreement with a company called Bullpaca Automotive in Carlisle WA and we agreed to a cashie job at a certain price, I rock up to collect my car and they hand me an invoice and make me sign it before I can take my car and they've slugged me an extra G in costs. How do you settle this? Has anyone else ever had this happen to them?

Pay it and get your car out of there and spend the rest of your life legally getting back at them. I got Sh.t on once and got my legal revenge by sinking the government contact that the company had and it cost them millions.
Do your homework, see where the weakness is an exploit it.

[alpha1]

I think its fair you got hit up for a windscreen...this is providing that it did have a decent crack in it, sh#t happens when you try to remove things that are damaged.

As for the extra cost, well if you have paid the bucks before inspecting the car and also signed off on the invoice then you have basically agreed to the amount, and there is nothing you can do.

Once bitten twice shy, im sure you wont fall into that hole next time...and who knows maybe this 1k lesson has saved you several thousands the next time you enter into an agreement as you are now more the wiser.

[SS Enforcer]

Jen, careful what you read...

Give Department of Commerce a call, they'll tell you where you stand or point you in the right direction.

Advice can vary between the folks that answer the phones, so i always ring twice. I don't know if you've paid in full yet, but call them first before you send another email or pay the company in question.

Don't forget to tell them you were trying to enter into an illegal contract where you save money by avoiding paying tax .

Ohhh there is some irony here .... someone is pissed off that their dishonest attempt for work goes sour and instead of them ripping someone off they get ripped by paying the full whack.

cheers

[Toddler78]

Don't forget to tell them you were trying to enter into an illegal contract where you save money by avoiding paying tax .

Ohhh there is some irony here .... someone is pissed off that their dishonest attempt for work goes sour and instead of them ripping someone off they get ripped by paying the full whack.

cheers

:rofl::lmao::goodjob:

[monaro_mad]

Don't forget to tell them you were trying to enter into an illegal contract where you save money by avoiding paying tax .

Ohhh there is some irony here .... someone is pissed off that their dishonest attempt for work goes sour and instead of them ripping someone off they get ripped by paying the full whack.

cheers

There are plenty of ways to manipulate laws and legislation, why do you think i said not to email or pay the bill?

Then again, you must be some kind of idiot to tell them what you're suggesting, how about you try it :goodjob:

[SS Enforcer]

There are plenty of ways to manipulate laws and legislation, why do you think i said not to email or pay the bill?

Then again, you must be some kind of idiot to tell them what you're suggesting, how about you try it :goodjob:

You missed my point and that is the OP was pulling a shonky and is complaining because she may have been duped instead.

cheers