End of Warranty Period - what to get checked.

[Hos]

Hi all,

My 2010 SSV A6 wagon runs out of warranty in just under two weeks.

Is there any known issues that I should have checked when I get it serviced this week? Request for updates etc?

I am going to get them to check the Air con as it doesnt seem to be cooling properly, even on the moderate days. In the past I have had issues with it dying abruptly, window winding down by itself???:confused:, a faulty tail gate latch and intermittent problem with the whole climate control system not operating properly. None of which my local dealer had been able to fault find, identify or repair as yet.

Do I have a hope in hell of getting the flip key replaced as it doesnt flip anymore? Otherwise I have had no issues with the car, it has only done 38,000km in the 3 years and it is getting this service on a time basis only.

If others are aware of any updates I should be requesting, known problems to be checked etc etc please let me know.

Cheers,

Hos

[bush_basha]

if it ain't broke there not going to fix I don't think. even if its a known problem if its all working within there limits they won't change it. that's my thoughts anyways and probably would depend on dealer, but from the stories I've heard it well yeah.

dying abruptly is the car or AC doing that? maybe it's bcm if window is winding down aswell
the key they would probably replace as I'm pretty sure people have has the key done before.

[Hos]

Also has noisy lifters on start up (surprise surprise) and a strange fluttery noise within the first two seconds of running (sounds exhaust related).

Will book it in this week and see how I go. Any idea what a 45k/36 month service should/ it likely to cost?

[Plenty]

Also has noisy lifters on start up (surprise surprise) and a strange fluttery noise within the first two seconds of running (sounds exhaust related).

Will book it in this week and see how I go. Any idea what a 45k/36 month service should/ it likely to cost?

First of all get the lifters addressed I had an afm lifter fail on me s couple of months ago Get a compression test done otherwise it will be a very expensive exercise.

As for the flip key they replaced mine under warranty but they did try and blame me for dropping it... Well derr its keys of course they are going to get dropped, as there were no signs of visible damage the did warrant it.

[Hos]

Car is in the dealers now. Has been since Wednesday night. Was serviced Thursday. They haven't been able to fault the air con, however are replacing the radio and climate etc in a bid to eliminate the rare occasion where the radio and cumulate display blacks out, with no controls working for either climate or stereo.

As far as the noisy lifters go, apparently they can't test them at all. Only way to know is if one actually fails. Apparently it sounds normal. Surely there is a test that can be done to identify a faulty one. The guy I have spoken to is adamant there is no way of testing the above.

Flip key is wear and tear, not covered in their eyes. I will keep pushing on this one.

If anyone can help me with the lifter issue, either possible ways to identify them, known tests, tech notes etc that would be greatly appreciated. The car is staying with them until the warranty runs out next Friday. I am sure it is much noisier on cold start ups than it was a month ago.

[Plenty]

Car is in the dealers now. Has been since Wednesday night. Was serviced Thursday. They haven't been able to fault the air con, however are replacing the radio and climate etc in a bid to eliminate the rare occasion where the radio and cumulate display blacks out, with no controls working for either climate or stereo.

As far as the noisy lifters go, apparently they can't test them at all. Only way to know is if one actually fails. Apparently it sounds normal. Surely there is a test that can be done to identify a faulty one. The guy I have spoken to is adamant there is no way of testing the above.

Flip key is wear and tear, not covered in their eyes. I will keep pushing on this one.

If anyone can help me with the lifter issue, either possible ways to identify them, known tests, tech notes etc that would be greatly appreciated. The car is staying with them until the warranty runs out next Friday. I am sure it is much noisier on cold start ups than it was a month ago.

Well the problem is, the sound is generally the diagnosis well a good sign of anyway, when mine failed they did a compression test which i suppose confirmed it. The problem is that the heads need to be removed to get access to the lifter for a visual inspection.

I would request a compression test stating the lifters are noisy and showing signs of failure.

[matthewfnorbert]

measure temp of air coming out vents on full cold.... if it is not below say 6 deg c you have an issue.. they can then check for leaks, pressure etc etc

[Radikl]

[QUOTE=Hos;2069290]Car is in the dealers now. Has been since Wednesday night. Was serviced Thursday. They haven't been able to fault the air con, however are replacing the radio and climate etc in a bid to eliminate the rare occasion where the radio and cumulate display blacks out, with no controls working for either climate or stereo.

Had same issue my Grange with screen blacks out, they updated software, no fix, took it back 2 times and end up being a loose connection behind the radio....Thought might help!

[ltdslip]

If the defects are noted during servicing in the warranty period, you might have some recourse after warranty.

[Hos]

Also, what's a battery worth? Has been a little sluggish after a few days of not running. Will try and get that done in warranty too perhaps.

[Plenty]

Also, what's a battery worth? Has been a little sluggish after a few days of not running. Will try and get that done in warranty too perhaps.

A battery is only covered for 12 months from purchase. It comes under perishable and fair wear and tear.

[Hos]

Fair enough, that makes sense. Bit like the flip key, however others have had them replaced under warranty. Keys are going to be dropped etc, depends on the relationship with the dealer as to the outcome.

Apparently service costs around $420 for a 36 month service. Does that sound about right? I will have to check how many hours the service should take, unless someone knows. The dealership in question has a history of charging like a wounded bull but there are no other options for me.

Thanks to all for your feedback so far.

Hos

[Plenty]

Fair enough, that makes sense. Bit like the flip key, however others have had them replaced under warranty. Keys are going to be dropped etc, depends on the relationship with the dealer as to the outcome.



If it's the flip out blade you are talking about, it will be covered under warranty. I had mine done under warranty, they tried the old you dropped it speech but still did it anyway. My relationship with my service dealer is non-existent in fact i hate them and i'm sure the feeling is actually mutual but they still had to repair it as it broke, it's not fair wear and tear! It's a shite design!

[Hos]

The flip out blade hasn't flipped all the way out for weeks for me, now at the dealership it is working perfectly. Service guy seems fairly adamant that the key is not covered. I will try and pursue it!

[Plenty]

The flip out blade hasn't flipped all the way out for weeks for me, now at the dealership it is working perfectly. Service guy seems fairly adamant that the key is not covered. I will try and pursue it!

Under the Holden warranty conditions tell him to give a reason why!

Print THIS (http://www.holden.com.au/resources/documents/Warranty_Information.pdf) out and ask him to show exactly where it says the key is a serviceable item by you? If it's broken from misuse or visible damage then tough for you otherwise it's their problem!

I had mine done!

[Hos]

He is saying it looks as thought someone has tried to lever it open with a screwdriver. well i know for a fact it wasnt me or the Mrs. He did say they replace the battery at this service, so will be going round there this arvo to inspect the key and ask why it is not covered. Thankyou for the help Plenty.

[planetdavo]

A key isn't classified as a "wear and tear" item.
However, and like ANYTHING on the car covered by the 3 year/100K warranty, accidental or intentional damage is NOT covered by warranty. Dropping keys leading to damage is no different to dropping anything you own, from a watch to a phone to a TV to a power tool.
If no visible damage is evident then most will replace it. Remember that just the tiniest graze on a corner is enough evidence of a drop having occured. It doeesn't need a cracked case or similar.

[XUV]

The flip out blade hasn't flipped all the way out for weeks for me, now at the dealership it is working perfectly. Service guy seems fairly adamant that the key is not covered. I will try and pursue it!


He is saying it looks as thought someone has tried to lever it open with a screwdriver. well i know for a fact it wasnt me or the Mrs. He did say they replace the battery at this service, so will be going round there this arvo to inspect the key and ask why it is not covered. Thankyou for the help Plenty.

Do VE keys recharge in the ignition like VY/Z keys? if so maybe the 'flip' requires a full battery and yours was flat.

[Hos]

Cheers Davo, sure the keys have been dropped a few times, but I wouldn't think that would adversely affect the flip key operation. It flips out about 7-8mm then you have to pry it open, which is annoying when you are carrying something.

I am not aware of keys charging when in the ignition, and the flip function is from a mechanism/push button(not electronic).

[planetdavo]

Do VE keys recharge in the ignition like VY/Z keys? if so maybe the 'flip' requires a full battery and yours was flat.

None of them recharge in the ignition. It's a bit of an urban myth.
All the earlier ones did was use the contacts for the security process. VR-VZ keys can and do go flat.

To Hos, I have seen a couple do what you describe.

[Plenty]

A key isn't classified as a "wear and tear" item.
However, and like ANYTHING on the car covered by the 3 year/100K warranty, accidental or intentional damage is NOT covered by warranty. Dropping keys leading to damage is no different to dropping anything you own, from a watch to a phone to a TV to a power tool.
If no visible damage is evident then most will replace it. Remember that just the tiniest graze on a corner is enough evidence of a drop having occured. It doeesn't need a cracked case or similar.

Yep like i said earlier, only thing is though if it has a scratch on it big deal, if you have a dented bonnet and your motor blows i'm sure it is still covered.
It's just going to come down to the dealer and either their bad attitude or if your lucky a good one!

[XUV]

None of them recharge in the ignition. It's a bit of an urban myth.
All the earlier ones did was use the contacts for the security process. VR-VZ keys can and do go flat.
.

well there you go. They must have kick arse batteries in them then.

[planetdavo]

well there you go. They must have kick arse batteries in them then.

They only (very) briefly use power to send a signal to lock/unlock, so on average would use power for perhaps 5 seconds a day, unless someone does a LOT of in's and out's. The security side of it in the key reader uses no power as you just need to make the circuit for it to communicate- the reason a flat remote will still allow the car to start. It just wont remote unlock.