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sk0690
09-06-2014, 07:50 PM
Hi

I am thinking of switching my home phone to TPG service; currently, I am with Telstra and have 3 working outlets/sockets from one line (one number).

Does anyone know (or have switched to TPG home phone service) that they can use multiple outlets/sockets with TPG ?

Thanks in advance.

RIDE:42
09-06-2014, 07:55 PM
have 2 phones in unit and with tpg all good

C4B
09-06-2014, 07:57 PM
Hi

I am thinking of switching my home phone to TPG service; currently, I am with Telstra and have 3 working outlets/sockets from one line (one number).

Does anyone know (or have switched to TPG home phone service) that can use multiple outlets/sockets ?

Thanks in advance.

If you already have an in place Telstra service, TPG won't even set foot on your premises.

Do you have a DSL service as well?

sk0690
09-06-2014, 08:00 PM
have 2 phones in unit and with tpg all good

Cheers Ride.

Are both having the same number (one line in) ? And did you have to re-run the wire for the outlets or just re-used the existing wire ?

sk0690
09-06-2014, 08:03 PM
If you already have an in place Telstra service, TPG won't even set foot on your premises.

Do you have a DSL service as well?

I am currently having ADSL 2+ with TPG, for quite a few years now, and thinking about home phone and ADSL package they offer

C4B
09-06-2014, 08:23 PM
I am currently having ADSL 2+ with TPG, for quite a few years now, and thinking about home phone and ADSL package they offer

If you've already got the ADSL with them there's nothing to even think about. Give Telstra the flick on the landline and you'll get the whole lot for $79/pm

If you supply your own modem (which you obviously will since you're already with them) you can get it all on a 6 month contract (with modem is minimum 12month).

sk0690
09-06-2014, 08:31 PM
If you've already got the ADSL with them there's nothing to even think about. Give Telstra the flick on the landline and you'll get the whole lot for $79/pm

If you supply your own modem (which you obviously will since you're already with them) you can get it all on a 6 month contract (with modem is minimum 12month).

Cheers C4B.

That's exactly what I am thinking but I am currently have 3 outlets from the existing number and just wanted to find out if they will work when I do the switchover. Do you know of any technical issues ?

Brendan
09-06-2014, 08:40 PM
All that happens when you change the provider from Testra to TPG is someone different sends you a bill, no physical difference to your line.

Same as changing electricity providers, half your lights don't stop working do they?

C4B
09-06-2014, 08:45 PM
Cheers C4B.

That's exactly what I am thinking but I am currently have 3 outlets from the existing number and just wanted to find out if they will work when I do the switchover. Do you know of any technical issues ?

No absolutely none. If your ADSL was with Telstra you could have potentially had an issue if the TPG DSLAM at your exchange was full and you couldn't change over, but since you're already with TPG for the ADSL the phone line part of it is a no brainer.

sk0690
09-06-2014, 08:56 PM
All that happens when you change the provider from Testra to TPG is someone different sends you a bill, no physical difference to your line.

Same as changing electricity providers, half your lights don't stop working do they?

That's what I thought but TPG help desk told me that they will only guarantee the service to the first outlet in the house and the other outlets will be my problems. Hence I am asking here for any experiences since I will be stuck with TPG for at least 6 months when I do switchover.

sk0690
09-06-2014, 08:58 PM
No absolutely none. If your ADSL was with Telstra you could have potentially had an issue if the TPG DSLAM at your exchange was full and you couldn't change over, but since you're already with TPG for the ADSL the phone line part of it is a no brainer.

Thanks mate. That would give me more confident in switching over.

Just wanted to be sure :)

RIDE:42
09-06-2014, 09:01 PM
changed nothing just give them less$ then i gave telstra and they speak English clearly on the help desk

sk0690
09-06-2014, 09:06 PM
changed nothing just give them less$ then i gave telstra and they speak English clearly on the help desk

Sweet! Thank you Ride

Oh, one more question, was your switchover long time ago ?

CLUBRED
09-06-2014, 10:02 PM
That's what I thought but TPG help desk told me that they will only guarantee the service to the first outlet in the house and the other outlets will be my problems. Hence I am asking here for any experiences since I will be stuck with TPG for at least 6 months when I do switchover.

All service providers have to guarantee to the first outlet. Telstra would have been the same.

Devil CV8
10-06-2014, 07:20 AM
That's what I thought but TPG help desk told me that they will only guarantee the service to the first outlet in the house and the other outlets will be my problems. Hence I am asking here for any experiences since I will be stuck with TPG for at least 6 months when I do switchover.

That is because the first socket is the network boundary in a premises without a NBP such as mdf or ntd. All other cabling/sockets is your problem. No difference wether you use Telstra or any other provider.

sk0690
10-06-2014, 08:48 PM
Thank you guys for the explanations and advice.