Internet Connection Problem (wi fi) - can connect in Safe Mode (with networking) only

[Wonky]

Hi guys - hoping someone can help me please with a problem that started about a week ago, I think because my wireless USB stick decided to turn up its toes. I have two hard drives, one running Win 8.1 and one running my old Win 7 on a dual boot system but hadn't even booted to Win 7 for many weeks so it should have been (and was) basically unaffected.

As soon as I fired up one day last week I had no internet on Win 8.1 so booted to my Win 7 and found the same thing. Tried reinstalling and when it came time to plug in the wi fi adapter it couldn't find it, so went out and bought another slightly different one.

The install of the new one looked OK as the adapter was found and it installed OK but then wouldn't connect. I then went to Win 7 and it installed and connected fine. Booted back to Win 8.1 a few times trying different things and noticed that when it first booted into Win 8.1 if I hovered the mouse over the network icon in the tray it said "internet access" but after a while an exclamation mark in a yellow triangle appears and hovering the mouse says "no internet access".

Tried disabling all my start up items but same result so then tried safe mode with networking on Win 8.1 and it connects fine as that's where I'm posting this from.

Seems to me that when the old wi fi USB stick died it somehow corrupted some files but I don't know how best to find them in order to resolve the situation.

I tried to run a system repair from my original (legit) Win 8 DVD but it didn't proceed due to a mismatched key or something - I assume because I've since upgraded to 8.1. I seem to remember from about 12 months ago when I did it getting a new key. Nice Catch 22 thanks Microsoft!!!!!!

Have also run a SFC (system file check) which found a few problems it couldn't resolve but I don't know whether that's due to the upgrade to 8.1 or not. I have the log but it's long and I don't really know what I'm looking for.

Can also provide ipconfig info from all systems if it helps (Win 7, Win 8.1 no connection and Win 8.1 safe mode connected).

Any suggestions on how to proceed please, apart from reformatting and starting again? I'm reasonably tech savvy but networking is one area I've not had much to do with.

Thanks,
Gary

[team illucid]

Under windows 8 try to reset your adapter.

Method 1:



Step 1: Follow the steps given below to reset Winsock.



a) Press Windows key + X, select Command Prompt (Admin)

b) Type “netsh winsock reset” in the Command Prompt shell, and then press the Enter key.

c) Restart the computer.



Step 2: Follow the steps given below to reset TCP/IP stack.



a) Press Windows key + X, select Command Prompt (Admin)

b) Type “netsh int ip reset reset.log hit” in the Command Prompt shell, and then press the Enter key.

c) Restart the computer.

[Wonky]

:woohoo: :bow: :bow: :bow:

Thanks Kurt - can now access internet from Win 8.1 in normal mode!

There's obviously still another problem there as it now takes ages from when the windows screen first comes up and a couple of icons in the system tray come up(network and volume) till when all the rest come up. The rest include Cacheman and CoreTemp so I can't really tell what it's doing. That problem has occurred since I first lost internet on 8.1 so is not related to your fix. :)

[Wonky]

Actually, even the slow startup seems better now - maybe it needed another reboot or 3 or maybe applying the latest Win updates addressed some issues???? :confused:

[team illucid]

All good mate. Glad it is going better for you :)

[Micks]

Xp same with 8.1, frustrating bastards of things @ times :flip3: