How old it this Oil

[BLACK 346]

Short story long, we recently bought a 2012 Mazda 3 SP25 for the wife from a local dealer. Car has only done 15k and she is super happy with it. I do however have an issue with some of the treatment by the yard after the sale had gone through. My latest one though, and one I am super pissed about is that they have told me that the car was log book serviced 400km ago and not due again for 6 months. First thing I did was pull the air filter, that was filthy, so I changed it out and got on with life. Then a little voice in my head said, check the oil. This is what I found. Does this oil look like it has done 400km? It actually looks like a bottle of coke. My Calais has 3k old Penrite in it and that is still golden coloured.4656

[Micks]

Rod I'd be very very surprised if that was changed even a few thousand K's ago let alone 400Ks!

[whitels1ss]

I can't understand how oil could get that black in even 15,000kms let alone 400kms
My girlfriend has a little Mazda 3 SP23 which has now done 130,000kms & I have never seen the oil as dark as that
when I have changed it & it has 15,000km service intervals.

(It's her second Mazda 3, it's a fantastic reliable little car by the way, she loves it & her next car will be another.) :cheers:

[whitels1ss]

I am super pissed about is that they have told me that the car was log book serviced 400km ago

Was the service supposed to have been done before or after the previous owner sold or traded in the car?

Was the service book stamped to say the service was done?

If so, I would be taking it up with whoever stamped the service book.

BTW. Even if it was done by the service department at the dealer you bought it from
the sales team would not know if the service was done correctly.

In all car dealerships the service department is 100% independent of the sales departments
& the used car sales department would have just paid the service department on invoice.

[BLACK 346]

Was the service supposed to have been done before or after the previous owner sold or traded in the car?

Was the service book stamped to say the service was done?

If so, I would be taking it up with whoever stamped the service book.

BTW. Even if it was done by the service department at the dealer you bought it from
the sales team would not know if the service was done correctly.

In all car dealerships the service department is 100% independent of the sales departments
& the used car sales department would have just paid the service department on invoice.

Log book stamped by dealer with their stamp. I wouldn't have given a shit if they did not service it, just don't fukn lie to me about it, and probably countless others as they take
the money. This dealership have done nothing but bullshit me since we bought the car. They have a fairly high profile ex SANFL/AFL footballer as the face of the business as well.
When I rang and questioned whether the oil was actually changed, they were 100 percent supportive of the service department, telling me how wonderful they are. Might change
their tune when I take that oil in.

[BLACK 346]

I can't understand how oil could get that black in even 15,000kms let alone 400kms
My girlfriend has a little Mazda 3 SP23 which has now done 130,000kms & I have never seen the oil as dark as that
when I have changed it & it has 15,000km service intervals.

(It's her second Mazda 3, it's a fantastic reliable little car by the way, she loves it & her next car will be another.) :cheers:

Yeah, I was concerned as soon as I pulled the dipstick Ed. Have put some good Penrite full synthetic on now.

Love the car though, drives really nice and looks great in black. Real low k's for it's age as well at 15k.

[whitels1ss]

Did you buy it from the Toyota dealership or the large used yard on MN Rd at Medindie?

(My bet would be that you got it from the used yard at Medindie)

[BLACK 346]

Did you buy it from the Toyota dealership or the large used yard on MN Rd at Medindie?

(My bet would be that you got it from the used yard at Medindie)

The latter mate.

[whitels1ss]

The latter mate.

Makes sense, that place isn't actually a franchised dealership
it's just a used car outlet for the AP Eagers group of companies.

AP Eagers are the second largest group owning car, truck, bus dealerships & vehicle auctions in Australia.
Check out their website.

http://www.apeagers.com.au/ap-eagers-dealerships/

The place at Medindie you bought it from don't actually run a franchised dealer workshop they are independent.

Studley actually has nothing to do with the running of the place.

[macca_779]

Dealerships lie. It's the business they're in. They're all a bunch of cvnts

[BLACKVE]

Log book stamped by dealer with their stamp. I wouldn't have given a shit if they did not service it, just don't fukn lie to me about it, and probably countless others as they take
the money. This dealership have done nothing but bullshit me since we bought the car. They have a fairly high profile ex SANFL/AFL footballer as the face of the business as well.
When I rang and questioned whether the oil was actually changed, they were 100 percent supportive of the service department, telling me how wonderful they are. Might change
their tune when I take that oil in.

Do the sa thing and go on today tonight............, might get a set of wiper blades.

To be honest Jump up and down and get a full service detail done by a mazda dealer and invoice the used car ****s!......

[Micks]

Dealerships lie. It's the business they're in. They're all a bunch of cvnts

There are some reasonable ones around though scarce ;)

[BLACK 346]

Do the sa thing and go on today tonight............, might get a set of wiper blades.

To be honest Jump up and down and get a full service detail done by a mazda dealer and invoice the used car ****s!......

Not after blood mate, nor money. Just want them to make someone accountable and stop ripping cnts off.

It wasn't even that expensive to do it properly. The Penrite full synthetic plus 10 and filter cost me about $65.

[ls2 cruiser]

It would not surprise me if the speedo has been wound back. So many are electronically changed these days by ahole dealers.

[BLACK 346]

It would not surprise me if the speedo has been wound back. So many are electronically changed these days by ahole dealers.

lol, that thought had crossed my mind. The car actually presents like it just drove out of the factory, so I think all is good there thankfully. The Mazda service history all matches up as well.

[whitels1ss]

Not after blood mate, nor money.
It wasn't even that expensive to do it properly. The Penrite full synthetic plus 10 and filter cost me about $65.

I understand how you feel,
it sounds to me like they might or might not have just done a very basic safety check before the car was ready for sale
(quite likely they didn't just thinking "she'll be right with only 15,000kms")
& the grease monkey workshop stamped the service book.


Sadly, the most I can see them giving you would be another service voucher in their grease monkey workshop.:banghead:


Sounds like your wife is very happy & has got a great little car with no long term major dramas & that's the main thing.:yup:

[BLACK 346]

I understand how you feel,
it sounds to me like they might or might not have just done a very basic safety check before the car was ready for sale
(quite likely they didn't just thinking "she'll be right with only 15,000kms")
& the grease monkey workshop stamped the service book.


Sadly, the most I can see them giving you would be another service voucher in their grease monkey workshop.:banghead:


Sounds like your wife is very happy & has got a great little car with no long term major dramas & that's the main thing.:yup:

Your right Ed, and I am trying to keep calm about this. On another note, the cars battery failed 5 days after we bought it (OEM, so no surprise) leaving us stranded in Mt Barker. I had a new battery installed by Battery World which cost me $179 (Yuasa). I rang GC Used and told them what had happened and would they consider reimbursing me for the battery. They straight up said, yes not a problem, email the receipt and we will mail out a cheque. That was over a week ago, no cheque yet. I still am hoping it was not more BS.

[whitels1ss]

Your right Ed, and I am trying to keep calm about this. On another note, the cars battery failed 5 days after we bought it (OEM, so no surprise) leaving us stranded in Mt Barker. I had a new battery installed by Battery World which cost me $179 (Yuasa). I rang GC Used and told them what had happened and would they consider reimbursing me for the battery. They straight up said, yes not a problem, email the receipt and we will mail out a cheque. That was over a week ago, no cheque yet. I still am hoping it was not more BS.

Battery is not covered under statutory used vehicle warranty in South Australia plain & simple
so if they reimburse you $179 for the battery you have had a bigger win than what it cost you to put decent oil in the car.

(Even if they had changed the oil in their service it wouldn't have been the standard of oil that you & I like anyway.)

Best of luck with it Rod, this kind of shit is just a pita that we don't need to take our time & bother arguing with fools about.:banghead:

[SASLS1]

Short story long, we recently bought a 2012 Mazda 3 SP25 for the wife from a local dealer. Car has only done 15k and she is super happy with it. I do however have an issue with some of the treatment by the yard after the sale had gone through. My latest one though, and one I am super pissed about is that they have told me that the car was log book serviced 400km ago and not due again for 6 months. First thing I did was pull the air filter, that was filthy, so I changed it out and got on with life. Then a little voice in my head said, check the oil. This is what I found. Does this oil look like it has done 400km? It actually looks like a bottle of coke. My Calais has 3k old Penrite in it and that is still golden coloured.


Why didn't you check the colour of the oil on the dip stick, before making the deal and buying the car in the first place?

You could of used this as a bargaining tool to decrease the price.

Looks like the original 15K oil...

Did the oil filter look newly installed, or did it look like it had never been changed as well?

[whitels1ss]

Did the oil filter look newly installed, or did it look like it had never been changed as well?

You can't tell, they don't have a replacement cartridge filter.

[SASLS1]

You can't tell, they don't have a replacement cartridge filter.

In that case, did the access cover to the cartridge look like it had been recently removed, or never been touched.

There are always signs to look out for, if the said service had been done or not.

[BLACK 346]

Why didn't you check the colour of the oil on the dip stick, before making the deal and buying the car in the first place?

You could of used this as a bargaining tool to decrease the price.

Looks like the original 15K oil...

Did the oil filter look newly installed, or did it look like it had never been changed as well?

We paid cash and had already knocked $1000 off the asking price, I was very happy with the price so no need to go that far.

No sure how you tell if a Motorcraft oil filter has been changed recently, I can never tell a 5k old one from the new one on my Calais.

[whitels1ss]

In that case, did the access cover to the cartridge look like it had been recently removed, or never been touched.

There are always signs to look out for, if the said service had been done or not.

Yeah true but at the end of the day I doubt they would have changed the oil without the filter or vice versa.

I reckon the workshop didn't do anything at all.

[BLACK 346]

In that case, did the access cover to the cartridge look like it had been recently removed, or never been touched.

There are always signs to look out for, if the said service had been done or not.

No access cover, big hole in the under body plastic. Without a doubt the easiest filter I have ever replaced, good job Mazda.

[SASLS1]

No access cover, big hole in the under body plastic. Without a doubt the easiest filter I have ever replaced, good job Mazda.

So a standard external filter not a cartridge, did it look clean and new (only been replaced 400kms ago supposedly) when you removed it, or covered in 15000 kms of dirt/dust and never been disturbed?

[whitels1ss]

I just checked on the web & I was mistaken
The SP25 uses a different type of filter to the SP23 which I was talking about.

On the net it looks like the SP25 has a spin off cartridge filter.

[whitels1ss]

Rod, a bit off topic but is this car a replacement for the Holden Cruz that was giving you all the problems?

[BLACK 346]

So a standard external filter not a cartridge, did it look clean and new (only been replaced 400kms ago supposedly) when you removed it, or covered in 15000 kms of dirt/dust and never been disturbed?

It sits well up in the in a protected area, but was still a bit dirty/dusty compared to the new one.

[BLACK 346]

Rod, a bit off topic but is this car a replacement for the Holden Cruz that was giving you all the problems?

Yes, replaced the Captiva mate.

[BLACK 346]

I just checked on the web & I was mistaken
The SP25 uses a different type of filter to the SP23 which I was talking about.

On the net it looks like the SP25 has a spin off cartridge filter.

Just a standard Ryco spin on/off cartridge.

Just got a call from the sales manager, he is coming to collect the oil sample Monday and going to take it to the service people for a please explain. He did try and tell me some cars just turn oil that dirty straight away, so doing some damage control :)

[whitels1ss]

Yes, replaced the Craptiva mate.

You are miles ahead then! :goodjob:

[whitels1ss]

Just a standard Ryco spin on/off cartridge.

Just got a call from the sales manager, he is coming to collect the oil sample Monday and going to take it to the service people for a please explain. He did try and tell me some cars just turn oil that dirty straight away, so doing some damage control :)

Good news,
I hope he also brings you the money for the battery at the same time.

[SASLS1]

We paid cash and had already knocked $1000 off the asking price, I was very happy with the price so no need to go that far.

All this could have been avoided, if you had checked the colour of the oil on the dip stick before buying the car (takes 10 seconds) and pulled them up on the spot, why is the oil so black, if it was serviced only 400kms ago.......

[BLACK 346]

All this could have been avoided, if you had checked the colour of the oil on the dip stick before buying the car (takes 10 seconds) and pulled them up on the spot, why is the oil so black, if it was serviced only 400kms ago.......

Yep, in hindsight would have been a good idea. Have never in 30 plus years of buying cars had a reason to go this far due to lack of trust. First time for everything I suppose.

[BLACK 346]

Rod, a bit off topic but is this car a replacement for the Holden Cruz that was giving you all the problems?

Just to add to this, we had no more trouble with the Captiva after it's initial oil leaks were rectified properly, it just outgrew us with my oldest daughter living fulltime in NY and the wife only carting 2 kids around, a 7 seat diesel SUV was just overkill. Glad I don't have to wash and detail that big black bus anymore as well lol.

[SASLS1]

Yep, in hindsight would have been a good idea. Have never in 30 plus years of buying cars had a reason to go this far due to lack of trust. First time for everything I suppose.

Checking the dip stick is the first thing I check after popping the bonnet of any car I've looked at buying.

All car dealers, new or used are dodgy IMO....... I would never trust any of the Bastards.......

[SASLS1]

When buying a new car they want Top Dollar for everything, they try and sell you complete BS protection products which do SFA ( from the pretty 18yr old chick trying to sucker you in), which cost them nothing

and try and get you to drop $1K on each one of their "4" magic protection products....... Not gonna happen Jan!!!!......

You try and trade a car in and they want Total Rock Bottom Price and give you nothing for it.

I wouldn't trust them as far as I could throw them...

[BLACK 346]

When buying a new car they want Top Dollar for everything, they try and sell you complete BS protection products which do SFA ( from the pretty 18yr old chick trying to sucker you in), which cost them nothing

and try and get you to drop $1K on each one of their "4" magic protection products....... Not gonna happen Jan!!!!......

You try and trade a car in and they want Total Rock Bottom Price and give you nothing for it.

I wouldn't trust them as far as I could throw them...

Interesting you mention the up sell topic, the lady that bought it new purchased paint protection and leather protection, poor girl. Also had it lowered at 44km at a cost of $600 (springs only).

[BLACK 346]

Oil was 422km old when dropped :)

[SASLS1]

Got a mate with an 2009 Audi TT, if you want to see crazy OEM factory service charges they are in the "Stratosphere", they are Totally Insane what they charge people...

Another mate with a Lexus went in for a 60K basic service and walked out with a $1500 bill because they changed the brake pads and machined the disc's ( extra ), totally ridiculous...


After I bought my VXSS brand new years ago, they switched me from the sales guy I bought the car off, to the ("UP SELL 18yr old pretty chick"), I let her go thru her routine on all her wonderful protection products,

asked lots of questions, what is the process to apply them, "we just spray them on", $1k for paint protection, $1K rust protection, $1K for interior protection etc. there was another one but can't remember atm.

She had me for about half and hour I was total nice to her, let her do her job, and she thought she had me totally suckered in, but you should of seen her face when I said no thanks to everything at the end.

Zero commission for her on that sale...

That amount of BS that she was trying to spin was a classic.........

[SASLS1]

Oil was 422km old when dropped :)

Oil and filter, Tell them there dreaming.... Hahahah....

[BLACK 346]

Got a mate with an 2009 Audi TT, if you want to see crazy OEM factory service charges they are in the "Stratosphere", they are Totally Insane what they charge people...

Another mate with a Lexus went in for a 60K basic service and walked out with a $1500 bill because they changed the brake pads and machined the disc's ( extra ), totally ridiculous...


After I bought my VXSS brand new years ago, they switched me from the sales guy I bought the car off, to the ("UP SELL 18yr old pretty chick"), I let her go thru her routine on all her wonderful protection products,

asked lots of questions, what is the process to apply them, "we just spray them on", $1k for paint protection, $1K rust protection, $1K for interior protection etc. there was another one but can't remember atm.

She had me for about half and hour I was total nice to her, let her do her job, and she thought she had me totally suckered in, but you should of seen her face when I said no thanks to everything at the end.

Zero commission for her on that sale...

That amount of BS that she was trying to spin was a classic.........

You have more patience than mate, have bought 4 cars in the last 3 years and yep they have tried the above on each time. I just politely decline to talk to the upsell person.

[SASLS1]

It was my first ever brand new car, so just went along with the process...

[Micks]

Rod I reckon you made a good choice, going Jap very hard to go past either Mazda or Toyota very good quality too. Some have mentioned the odometer may have been wound back but small details like driver seat wear, pedals & general condition of exhaust & undercarriage generally give that away anyhow. Enjoy the new ride & think you did the right thing for peace of mind by dropping the oil/filter very important in ally motors! :yup:

[amckiwi]

when i brought my car new the chick said no warranty on paint without the protection, should have asked for that in writing

[Micks]

when i brought my car new the chick said no warranty on paint without the protection, should have asked for that in writing
How was that Stu? I'm :confused:

[amckiwi]

Basically saying paint from the factory had no warranty

[Micks]

Basically saying paint from the factory had no warranty

Very difficult for them to assume responsibility for anything mate!

[XUV]

Yeah, I was concerned as soon as I pulled the dipstick Ed. Have put some good Penrite full synthetic on now.
.

Check it in 450 kays, it might be a dirty car ;)


Just a standard Ryco spin on/off cartridge.

Just got a call from the sales manager, he is coming to collect the oil sample Monday and going to take it to the service people for a please explain. He did try and tell me some cars just turn oil that dirty straight away, so doing some damage control :)


Checking the dip stick is the first thing I check after popping the bonnet of any car I've looked at buying.

All car dealers, new or used are dodgy IMO....... I would never trust any of the Bastards.......
Lol. me too, old skol habit.

You'd think they'd change the oil on dodgy cars, so when you pull the dip stick and go 'Oils good' ,

an old mechanic mate would smell the oil on a dip stick, to see if it was burnt

[SASLS1]

when i brought my car new the chick said no warranty on paint without the protection, should have asked for that in writing

That is Complete Utter BS!!!!..... from the dealer once again!!!... trying to force you to buy an aftermarket product that does SFA in the real world... All it would do is empty your wallet, and bump up there commission....

Never trust a word from a dealer ever...

[XUV]

Never trust a word from a dealer ever...

Yep, they're not your new found bud who'll do you right

[Micks]

The fella I deal with from Suttons Arncliffe in Sydney have bought two brand new vehicles from him in the last five years & has always gone above & beyond my expectation.
It's easy to push the sh*t cart over them but they have a job to do too, but we should give credit where it is due as well!

[BLACK 346]

Yep, they're not your new found bud who'll do you right

Correct, cnt didn't even turn up today to pick up the oil. Emailed me asking for address where it would be located and that he will collect Monday as he wants to get to bottom of it.
I gave him wifes work address (10 minute drive from the yard). No phone call to say can't make it, no email saying can't make it, just didn't turn up. Obviously super high on his priority list.

[Blown 454 AWD]

They are all bullshit so just move on or they will waist more of your time and money.

The only way of remotely telling is to ppm oil test it and even then?

If it had been serviced correctly before??? then the oil is far too dirty however,

if the oil was 20K when serviced and you didn't flush then what you got is quite possible. (emphasis on flush again)

After 100,000 Klms you should be flushing (with flushing additive) your motor every oil change or risk slugging later in life.

My opinion is 15K is too far, motor carries too much dirt to keep oil that long, they can do what they like to the oil however,

only a PuraDyn filter will remove the dirt (or changing the oil)

Flush each change, run on synthetic, change at 10,000 and you shouldn't have to lift the bonnet in-between.

Cheers

Steve

[Micks]

That's great advice as always Steve :goodjob:

[BLACK 346]

Ran out of patience and good will today, so rang the manager. He was pretty upset at how we had been treated and promised to get to the bottom of it. The service manager rang me about 5 minutes after I had finished with the dealership manager and asked why I thought the car had not been serviced properly. I explained to him the state of the 422km old oil and he straight up profusely apologised. Reckons it must have just been overlooked, didn't even want to see the oil in person, just said that he trusted my word. I have accepted his apology and will move on. I am hoping that it was an honest mistake, but if not at least they know that they can't pull the wool over everyone's eye's now. Thanks for all the good advice in this thread people :)

[dgp]

Ran out of patience and good will today, so rang the manager. He was pretty upset at how we had been treated and promised to get to the bottom of it. The service manager rang me about 5 minutes after I had finished with the dealership manager and asked why I thought the car had not been serviced properly. I explained to him the state of the 422km old oil and he straight up profusely apologised. Reckons it must have just been overlooked, didn't even want to see the oil in person, just said that he trusted my word. I have accepted his apology and will move on. I am hoping that it was an honest mistake, but if not at least they know that they can't pull the wool over everyone's eye's now. Thanks for all the good advice in this thread people :)

Good on you for sticking to your guns.
I have so little faith in everyone these days I would have moved on ages ago because I know it's just normal practice for assholes these days.