Computer Help

[EXECJIM]

i hope i have put this in the right place:deal:
can someone tell me how i can get rid of a 0000 known trojan:(
i have a nortan virus that gets updated every couple of days, and i just had a freind check all the files and other things and every thing comes up clean:werd:
any help would be apreciated:errr:
the only way i found i had it was it didnt let me join mirc:shiner:

thanks jim:cheers:

[Rod]

Which operating system and version are you running? I've had trouble removing a virus in the past because the automatic system restore kept replacing a cleaned system file with an infected one from the restore area - that's Windows for ya.

[EXECJIM]

i dont know the name of the norton version:doh:

it is only about 6 months old, and it was the latest version at the time:D

i thought this place was full of computor gurus:stupid:

looks like every body else is a pretent expert:lol2:

jim:moon:

[dvx]

it looks liek its update norton time :)


just btw......if you cannot delete the infection or infected file, get the name of it and delete it in safe mode. (tap f8 when starting your computer and chose safe mode) hope this helps :)

charlie

[Vamp]

I have not used NAV for a bit but do you have the setting for All Files set?

[EXECJIM]

Originally posted by Vamp
I have not used NAV for a bit but do you have the setting for All Files set?

thanks for the info, but it does a thorough update on all files every 2 to 3 days

jim:cheers:

[NERDPWR]

Jim if Nortons wont remove it for you then thats a problem.. Goto the Norton website www.symantec.com . There you will find info on just about every virus know to exsist (Except Women).. They have procedures for removing them manually plus tools to remove them if you AV program doesnt do its job properly..

:cheers:

[Wazza]

No offence, but nortons is a real load of crap. Go download McAfee av and update it when you install it, do a full system scan and if it cant remove the trojan it should be able to quarantine any infected files, or tell you the name of it.

In my old days of being a script kiddie and playing with sub7 (the most well known and easiest to detect trojan known to man :D) 1/2 of the people i infected/found infected had NAV loaded and even running..... a couple even had norton internet security which has a firewall, yet i still got in! Didnt see 1 person with mcafee that was infected :p