Poor form HSV Sutton Chulora - Kudos to Paul Wakeling HSV

[Ryzz]

I went out today to have a look and hopefully organise a test drive of a HSV VZ Clubsport R8 today to compare it (LS2) to a Y2 R8 Clubby (LS1) so i could decide which one i want to purchase.

I arrived at the Suttons Chulora HSV Dealership and explained to the saleman that i wanted to arrange a test drive of a VZ Clubby R8 so i could decide which i wanted to purchase (Y2 or Z). Anyway the sales guy was plainly uninterested in me as i wasnt ready to buy that second and refused to take me for any sort of a test drive or even give me the time of day, saying "Once you have negotiated and agreed on a price, we will take you for a test drive. However HSV Owners dont want to buy cars with lots of test K's so we wont take you for a drive until you have agreed on a price". The guy was rude as to me and made me feel like a 12 yr old and as though i had no place even asking for a test drive and i shouldnt be wasting his time.

I left the dealership and rang Paul Wakeling HSV in Campbelltown and asked to speak to someone in HSV Sales. I spoke with Scott who was the General Sales Manager who was more than happy to arrange a test drive for me, however he said he didnt have any Z series R8 Clubbies on his lot so he will grab one elsewhere for me so i can take it for a test drive and make up my mind. He was not the least bit suprised when i told him about the poor form of Suttons Chulora and vowed to help me in any way possible saying he would get his HSV Specalist to give me a call during the week to book a time for a test drive and see what i thought.

So major shame to Suttons Chulora, i expected to be treated a hell of a lot better than i did and i will be following up with a phone call to the sales manager at Chulora saying how dissapointed and insult i was with the way i was treated and belittled in front of all the customers in the show room, and will tell him that Paul Wakeling are more than happy to accomidate me know i wont be buying for a couple of months.

Needless to say i will ensure i buy whatever i end up getting from Wakeling, and once again ive been blown away with their excellent customer service. So Kudos to Wakeling for understand real customer service and not wanting just to ram a sale down your throat!!! :bow: :bow:

[macca33]

Reminds me of a story about a former work colleague who won Tattslotto Div 1 in around 1995. He walked into a HSV dealership in the Melbourne 'burbs and told the salesman he wanted to buy the shiny new VS Clubby on the lot and that he would pay by credit card. Salesman laughs and says no to a test drive, so said colleague went off up the road to the other HSV dealer, where he had a similar conversation with a salesman who actually rang the credit card line and was told that the funds were there. Thus, he bought a spankin' new GTS. He promptly returned to the original dealer and spoke to the dealer principal, telling him how he loved his new car and that because of the dim-witted salesman, he had to go elsewhere.

The look on the dealer principal's face.....PRICELESS.

Ryzz, if he won't come to the party, then you've done the right thing and gone elsewhere. Maybe a return visit after your purchase to show off your new rig may be in order.

Regards,

Macca

[Uncle Tone]

Didn't catch his name by any chance so we can all be aware who NOT to talk to when buying a car from that dealer?

Lets all ring the dealer up and complain about him..... :evil:

[planetdavo]

Sales people of HSV product get a serious amount of young time wasters trying to score test drives, but have no intention of buying, or more usually, no way of affording it. Unfortunately, many then automatically assume ALL younger people are wasting their time, as did happen to me when I was 25, and had $45000 to spend on a new SS. The first dealer fobbed me off, but the second one took me seriously after a couple of questions, and got a sale.
If you want ultimate satisfaction, go see the salesman with your new car.

[IH8WRX]

I went out today to have a look and hopefully organise a test drive of a HSV VZ Clubsport R8 today to compare it (LS2) to a Y2 R8 Clubby (LS1) so i could decide which one i want to purchase.

I arrived at the Suttons Chulora HSV Dealership and explained to the saleman that i wanted to arrange a test drive of a VZ Clubby R8 so i could decide which i wanted to purchase (Y2 or Z). Anyway the sales guy was plainly uninterested in me as i wasnt ready to buy that second and refused to take me for any sort of a test drive or even give me the time of day, saying "Once you have negotiated and agreed on a price, we will take you for a test drive. However HSV Owners dont want to buy cars with lots of test K's so we wont take you for a drive until you have agreed on a price". The guy was rude as to me and made me feel like a 12 yr old and as though i had no place even asking for a test drive and i shouldnt be wasting his time.

I left the dealership and rang Paul Wakeling HSV in Campbelltown and asked to speak to someone in HSV Sales. I spoke with Scott who was the General Sales Manager who was more than happy to arrange a test drive for me, however he said he didnt have any Z series R8 Clubbies on his lot so he will grab one elsewhere for me so i can take it for a test drive and make up my mind. He was not the least bit suprised when i told him about the poor form of Suttons Chulora and vowed to help me in any way possible saying he would get his HSV Specalist to give me a call during the week to book a time for a test drive and see what i thought.

So major shame to Suttons Chulora, i expected to be treated a hell of a lot better than i did and i will be following up with a phone call to the sales manager at Chulora saying how dissapointed and insult i was with the way i was treated and belittled in front of all the customers in the show room, and will tell him that Paul Wakeling are more than happy to accomidate me know i wont be buying for a couple of months.

Needless to say i will ensure i buy whatever i end up getting from Wakeling, and once again ive been blown away with their excellent customer service. So Kudos to Wakeling for understand real customer service and not wanting just to ram a sale down your throat!!! :bow: :bow:




Ryan

I know this isn't in Sydney, however I was extremely impressed with a dealership here in Melbourne the other day. Ralp Da Silva in Reseviour, which is basically Preston, not far from Harrop's.

I needed the fan belt replaced on the Rodeo as it really was in poor shape. It was pouring rain outside an the weather was terrible. I went in and bought a new belt and the service manager asked me if I was putting it on myself. I said no I'd have to get somone to fit it for me and could I make a time and date to do so. The workshop was flat chat, yet he had it fitted for me in 10mins! I hadn't booked in, they were flat strap, and in that 10mins I was offered at least 10 cups of coffee, offered a towel to dry off and really made feel welcome.

I was that impressed I said to him that I would let fellow LS1/LS2 owners on the forum know of the excellent customer service. I was then told if anyone off the forum needed parts, servicing and/or a new or used car to go to him and he would make sure you were looked after.

I know it's a good 8hr drive, but if I get a new vehicle that's where I'll be going too! And they had the new yellow GTO in the window with the black stripes too :drool:

[hsv1413]

Same happened to me in VIC
Went to Booran in Dandenong to test drive a VT Clubby.
The sales people didnt even know i existed for about 30 minutes. I actually had to go find one of them. It was raining so it wasnt busy....
Once i showed him the car i was interested in, he actually asked if i was serious and wanted a $1000 deposit to be left before i drove the car....Get Farked.....
I left in disgust and walked over the road only to find an exact same car... Colour, engine, K's, condition.....it was the same.....
I test drove, bought the thing on the spot (CASH) and drove straight over the road. I asked the same bloke what he thought of my new car....Priceless face. I then went to his Manager and relayed the story to him.....NOT HAPPY JAN....
As i drove away, i heard the manager calling the sales guy over for "a chat"
Suck on that one....:flip2:

[vysandman]

The same happened to me at Suttons Chullora in 97 when I was buying 2 VS2 Maloos for work. The wanker wouldn't give me a brochure and was rude. I went to Sundells Gordon and bought them. Their loss. At least you found out what the service is like BEFORE making your purchase.

[Y2kGoofball]

Wakelings from what I hear are good for sales, they supply all the fleet to my mums company, (SV6's, Calais, SS, Berlinas etc) the only issues we've had is with service, it can be a tad dodgey, then again I havent found a Holden service department I'm happy with yet and possibly because their viewing it as a fleet car opposed to a customers car (although their not acctually a fleet car, their owned by mums company who then trade them in like your average joe bloe at 40 000 k's for new models, we've had 3 SV6's and waiting on the 4th and they end up on Wakelings lot, so whether skimping out on the servicing is worth it or not I dont know??)

Suttons sales isnt the best. They lost our sale with the Adventra, they took us on a test drive of a CX6 and tried to sell us that, we wanted the SX6 for a reason. The sales guy was inexperienced (at least he admitted it) - he went to put my P plate under the rear wiper - err the Adventra has a flip up rear window, the wiper sits OFF the paintwork UNDER the window, theres a 1cm gap.

That wasnt the sales breaker, he was honest and fun (he sat in the rear seat with my ford loving mate and they had a debate over Adventra VS Terriroty and the storage compartments). What broke the sale was it was being brought under salary sacrafice, which means we had to deal with the fleet salesperson.

We never acctually met this person, they first wrote us an invoice for a Holden Astra which caused a dillemma trying to stop payment for an Astra. They then invoiced the Adventra with the options (fog lights/sunroof), and it went ahead, 2 days later their fleet salesperson rang us and told us they misquoted by $12 000 plus the options on top, once again we had to organise (not them, US) to stop payment. So we went elsewhere ...

Then we tried again for my car a few weeks back, and Kudos to the bloke ... he tried absolutely everything to get our sale, we even met Scott Sutton because they couldnt believe the sort of deal we were trying to belt out (we had them come down 8 grand!!) Trust me, we put them through their paces this time my mum teaches salespeople their job so she also knows how to twist and manipulate them!

All they needed to do was value our trade in at $6500 or come down a further $1200 - for my finance (they'd know, we spent 2 hours with their finance guru organising finance through their own finance company). Theyd already come down to next to nothing but it wasnt enough for me to get finance, either come down $1200 or value the trade in at $6500. The value was for $5000.

We then said $5750 and youve got the sale, so he went out to pressure their valuer for the extra 750 bucks. He dropped it to $4000, salesman come back shaking his head in disgust proclaiming (in front of Sutton himself) gerk, hes gonna lose us a sale for 750 bucks. I cant believe him

Although the salesman had dropped it as far as he could go it come just short, and if we were trading in the car it needed to be around $6000 because as it turned out we got $12 000 for it privately, we're not going to lose out on that. Theres alot of finance going on with us behind the scenes, but they didnt need to know that!

So their valuer lost it on that one, he just stood in the car lot as we walked past with the salesman shouting "leave it with me, youve got my personal mobile number ... I'll work on it this arvo and tonight and see what we can do"

As it turned out I ended up with a far better car anyway, less K's, almost complete SS bodykit, Fe2, tint, rims etc whereas that was just a base pov pack.

[hsvLS1255]

What about delaers after sales service, that is non existant.... once they get your name on the dotted line and the cash in the bank, it is like you never existed.

a follow up call would be nice to see how the car is going, most peole have just spent a minimum of $50k when getting a hsv. also dont get me stated on their little gift packs that they shoudl give you. took me 2 months to receive mine. had to go to the dealer 2 times got nowhere, several calls to hsv and i finally got it. however i have still not gotten my tire pressure gauge, keyring, hat... dont htink i am even going to bother to chase it up, too much hassle.

[Animal]

Seems like HSV need a new sticker

" Just try to buy one ! "

[fatas]

As i said before wakelings are one of our bigest workshops we deal with the HSV sales mans name is gus i think if you are ready i will meet you there and we will have a talk to him :errr::rolleyes: and weather you buy new or second hand we will do the best deal :woohoo: and then we can go to the pub. they will help me and you will do your best deal there. im happy to help any one buying from them !:love2: :evil:

[BLU50L]

I bought a vs clubby of them (wakelings) 6yrs ago and i pretty much had to sign for the car before i was allowed to test drive it. I was 22 at the time. There sales service might be ok but as others have said wait for their SERVICE service. No that good.

[Invasionss]

Yep, some holden, just as much as other dealers want your business & others think that your not worth two pieces of "SHIT" & couldn't afford a cup of coffee, so piss off & don't waste our time.

I know when i went to get my vu ss, they were very helpful & i was 24. My only complaint was that my ute aswell as another 13 holdens ran 14 bloody days late!

I heard alot of complaints from friends who wanted to test drive the monaro's, etc & the dealers said if you want this car, you don't need to have a test drive! Hello the test drive is there for a bloody reason for us people to make the final decision on the drive & feel of the bloody car. But yes i can understand that dealers may get alot of time wasters, but they should remember that when the car is being test driven, it is being advertised to the public...

My mate wanted to test drive a new BA XR6/8 ute & he was told "NO", but yet he had a Tickford Enhanced XR6. He already had the ok for finance.

This reminds me of a story many, many years ago, my grand dad went to buy a car. He walked in the dealership with his shorts, t-shirt & thongs on. The dealer didn't look twice at him. My grand dad left & went back to the dealership with his brand new chev impala & really stuck it up the dealer. As macca33 said "PRICE LESS"...

[vysandman]

As i said before wakelings are one of our bigest workshops we deal with the HSV sales mans name is gus i think if you are ready i will meet you there and we will have a talk to him :errr::rolleyes: and weather you buy new or second hand we will do the best deal :woohoo: and then we can go to the pub. they will help me and you will do your best deal there. im happy to help any one buying from them !:love2: :evil:

I bought a VYSS ute from Gus and would say he was the best Salesman I have dealt with. No B.S. with him. Gives his best price and did exactly what I wanted FIRST time. Just be careful if you ask to have your vehicle lowered before you pick it up. It was so low it took me 15mins to get out of the driveway............just the way I love it.

[VQ304]

a follow up call would be nice to see how the car is going, most peole have just spent a minimum of $50k when getting a hsv.

We had the dealer do that when we bought a $20k Mazda 2. About 2 or 3 days after buying it they rang up asking if the car was fine, and to let them know if there were any problems.

[Phoon Hoon]

It's not only Holden dealers... I bought my Typhoon 2 months ago... the difference between dealers was amazing. From brilliant to absolutely pathetic. I ended up buying mine off the showroom floor (not a demo, just there for people to perve at) at a regional FPV dealer. Straight down the line, trustworthy and no BS. Their price even beat the big Sydney dealers.

[vysandman]

I bought a vs clubby of them (wakelings) 6yrs ago and i pretty much had to sign for the car before i was allowed to test drive it. I was 22 at the time. There sales service might be ok but as others have said wait for their SERVICE service. No that good.

Yeah, you're right but no worse than anyone else and not nearly as bad as others.

[racketsports]

Phoon Hoon, without sounding too rude do you mind telling us how much you paid for the Typhoon?

[Speedy Gonzales]

I wouldnt worry bout it Ryzz, its their loss not yours.

The attitude to have when you walk into a dealer is Ive got money to spend, I want a new car, do you want my business?

Not, they were this they were that, mate, ever heard of walking out? Trying to talk to idiots is a waste of energy and not worth bothering with :)

[CSV Strada SiR]

Look at it a bit more - guy has time to kill walks in of the street says he wants to test drive a 75K HSV or FPV. And how many sales might they miss while a sales guy is of the floor and a prime car is gone for an hour especially on a weekend etc.
Can you blame the dealer for saying no, or evaluating you based on your shit trade you just parked in the diveway?
Same guy rings before hand says he wants to test drive and makes an appointment- bang gets a test drive.
Fairs fair ,I know Suttons (I'd never buy from them) but how many test drives are just hoons and how many are real buyers, sometimes its difficult to cull the tyre kickers.

[seldo]

Unfortunate lesson here is that all you guys are praising or panning different businesses based solely on the reaction of a single employee...

[markone2]

Ist law of the used car jungle imho…….Never ever make a judgement call based of a persons appearance…I’ve had big noters arrive in top $$$$ machinery wanting to purchase 6K cars on *Tiny Terms*…..while barefoot characters driving clapped out XF's have produced 30K plus in folding stuff :eek: …………….and yes I too learnt the hard way :doh:.......fortunately we learn from our mistakes

[macca33]

I agree with that Seldo, but these people seem to think that unless you walk in wearing a suit and wearing gold chains, you could not possibly afford their vehicles, nor should you be worthy of their service. It is not a one off, it seems to occur often.

Just remember, they aren't the most affluent of people, they are salespersons, selling a product.

I've often bought a car on the spur of the moment (3 times) and trust me, the response of the salesman on each occasion was that he wished to make a sale, not act all high and mighty. That is why they received my business. I've walked out of dealerships because they were stand-offish and rude.

This sort of looking down the nose really annoys me. Let's be rhetorical......"Why is it that people in car sales (generally speaking) get such a bad reputation?"

Regards,

Macca

[R8888]

You get all sorts out there...

I went to Holden at Blacktown and bought the VTISS and hated it so much that I went back after 12mths and only 15000k on the clock and wanted info on the HSV VTII Clubby.... and the same chick that served me the first time happened to serve me... and gave me shit for my car that was in perfect condition.. and then offered me only a coffee mug as an added axtra for the clubby..

SO, she tells me to go for lunch and think about it, so I mosied on down to Penrith, and started wheeling and dealing there and ended up buy the R8 with all extras possible and wanted more, but they wouldnt come tot he party...

The blacktown chick rings me and asks me where I am, and I tell her buying a HSV, and she said where and why.? and I said, coz you gave me jack shit... and I ended up with over $2000 grands worth of extras that she wouldnt give me.. and she just said, NOPE, NOT POSSIBLE...

like whats the go there... I wanted to buy, and she treated me as if I wasnt serious... so SHE LOST OUT, NOT ME..

Go back to buy the new monaro, and it was minimal interest in trading my car in (the hsv) so it starts all over again... they can keep their car.. I wont be dealing with them again..

AND that goes for FORD also, as I went to look at an FPV, and nobody even came to bloody help me... and then looked at a second hand one, and all the guy wanted me to do was to drive it... I just wanted NUMBERS... not bullshit talk / procedures they follow...

Dealers are Deealers and all they want is your money in the end...

R8 :headbang:

[redss]

When the old man was considering either a VZ SS or Maloo (LS2), we went to a dealer in Sydney (Pennant Hills road up towards Hornsby??). Dad was trading in a VU SS ute, and was deadly serious about getting a price on the Maloo and looking to buy. The salesperson had done the valuation on the VU and worked out a price. During the 'discussions', Dad was looking for a certain changeover price. The salesperson refused to speak to his manager about whether they could do the deal until Dad had handed over a $1000 deposit on the basis that he would do the deal if it was approved by the boss. Since when does talking to your boss cost $1000! I was always under the impression that negotiation was part of pretty much any car sale! The attitude from the salesman was one of 'are you good enough to own one of our cars', rather than 'is our car good enough for you to want to buy it'.

Needless to say, dad was not very impressed by this salesperson. In the end, he bought his VZ SS ute from a local dealer back home, kept the change from what he would have spent on the Maloo, and bought big brakes and a blower from Harrop. As far as he was concerned, HSV could go and stick their 'too good for you' attitude.

I expect that sort of treatment from dealers being 25 years old (and have received it myself in the past), but when a neatly dressed 62 year old man, who already drives an SS pulls up, you would think he would get a little better treatment.

Cheers

[seldo]

Ist law of the used car jungle imho…….Never ever make a judgement call based of a persons appearance…I’ve had big noters arrive in top $$$$ machinery wanting to purchase 6K cars on *Tiny Terms*…..while barefoot characters driving clapped out XF's have produced 30K plus in folding stuff :eek: …………….and yes I too learnt the hard way :doh:.......fortunately we learn from our mistakes
All too true. I learned the lesson years ago.... Settle back, it's a long story....
When I was in the business years ago I got a call from my mate at the local hardware who said to come up as he had a friend there who wanted to buy a new car (a Moke actually..hehe...I said it was a long time ago).
I went up and he was talking to an old derro who I assumed was there getting a bottle of metho. My mate beckoned me over and introduced me to this guy....:shock: Now this guy was your dead-set Kings Cross derro... hadn't washed in a year, stank, beard, no teeth, toes poking out of his boots, elbows out of his jacket, last week's fish'n'chip wrappers in his pockets etc.
I pulled my mate aside and cursed him for wasting my time but he insisted it was the real deal. So, I pointed the guy across to the showroom and said i'd see him back there. He shuffled in and pointed to a car in the showroom and said "That's what I want" So I sat him down and cut straight to the chase. "The on-road price is $xxxx...OK?" "Yup" he said. "And we'll need a cash deposit now to get the order placed...say $500..?" "Yup" he said and rummaged through his pockets placing piles of crap on my desk...:eyes: Produces a moth-eaten old wallet...opens it...****-roaches and silver-fish scuttle everywhere.... He rummaged through it and produces $500...:shock:...Well I'll be....:thumbsup: ....then put it away again :headbang: saying he needs some money for the week...but then decided he could spare $400.... OK... So I then explained that the balance payable at delivery would be about $4000 (it was a long time ago, remember) and how was he going to pay that? (thinks...this'll stop him..)So, he began more rummaging in pockets...old newspapers...pie-wrappers...bits of string...a bent rusty nail etc, until he finally produced a dog-eared torn envelope and opened it and showed me the certificate inside which showed that he had $150k on fixed deposit with AGC. :shock: Then more digging in pockets...and another statement showed he had $190k on term deposit with NAB...:shock: :shock: So I got his details, address etc .."room 2, xyz boarding house"... Off he goes. Comes back next day...with a female equivalent... :hmmm: OH, oh... "I've changed my mind... :bash: ......She wants white instead of silver....:D... So, come Friday and they roll-up and pay the balance by bank-chq and drive away, happy as... :bravo:
As you can tell, it was a looong time ago, but I sure learned a big lesson from it.... Sorry about long post.

[chris_vysv8]

As an under-25 myself I've been subjected to this kind of treatment as you might expect. I've caught dealers actually trying to swindle me (ie changing the deal on the fly without telling me) but in general there seems to be a strong connection between how you present yourself and what car you currently have, and how the salespeople treat you. When I had a clapped out old VT1 exec, it was all I could do to get a test drive of a Astra City. Then a few years later when I wanted to upgrade from the Astra Turbo I ended up with, I found that parking that brand new-looking 40k car in their driveway resulted in the salesperson handing me the keys to whichever car I wanted to try (in this case a $41k Vectra CDXi). Disappointing but true.

[8HSVR8]

Hi

I had a similar incident here in NZ when I was buying my 1st HSV a VY2 R8. I was 24 at the time..

I visited 2 major dealers,wearing shorts sneakers and a cap on purpose to see how id be treated also drove my runabout $6k mazda familiar there(even though I owned a GTR R33 also).. explained to the sales guys what i was looking for..a new R8 and id be paying cash.

Sales guy at 1st dealer points at a car on the floor and says "we got that one go have a look n if u like it gimme a yell ill be outside having a smoke". so i like it n give him a yell to negotiate the window price of $80k.. he says "cant do it any cheaper..we selling too many to do a discount"

Sales guy at the 2nd dealer..comes out..it was quiet at the dealersip on a sunday..I explain again of what im looking for.. n this guy seemed to be more interested in finding out where i got the money n what i did for a living etc.. in the end it looked like he thought i really couldnt afford it and was directing me towrds a VX R8!

sales guy at 3rd dealership who happened to the HSV sales Manager... on the same sunday but these guys were abit busier.. makes the time to chat to me, offers a drink we have a general chit chat about cars, I tell him what im after.. throws me the keys to an A4 Purple R8 n says go spend an hour with it..ALONE! didnt check for drivers license etc.. so i drive it around n say im not sure if i want an A4 or M6... I point to a black M6 R8 n say i really like that one..he says its not really for sale currently as its the GM's drive car..but lets me take it for a drive to compare gearboxes..so im off again this time with his fuel card to fill it up n drive around for another hour.. i come back grinning saying im pretty sure i want it but need a few days to think about it cos i really want the black one but he says he probly wont be ablle to sell it.. after a few days i call back n still he says no chance for selling the black car.. 2 days later he calls n invites me back to meet the GM he says he myt hav talkd him into selling..so i go back have a chat n coffee n biscuits with both guys..telling them about my past experiences with the other dealers.. we end up making a deal..i got a good discount and a few xtras..i pay my cash n im happy with my new HSV!

I drove to the other dealers with my new car..n as soon as they saw ..all come running out n they dont even remember its me untill i remind them of our "earlier meeting" and then their jaws drop!

To this day we always catch up for a chat, every time my cars in for service etc..he has a HSV loan car for me ready..been lucky enuf to drive the VZ R8"s etc! Just last week I saw him n hes got me thinking about the getting a VZ R8 but i may wait to see the next model... and hes the guy whos dfinately gonna get my business again.

sorry for the long post..!

Cheers Shane

[LJCHSV]

hehe..reminds of the time when i brought my 1st maloo..it was a saturday arvo and i walked in with my overalls and stuff into Patterson cheney in ringwood and they Had the last black series 3 vs there, sure i was mid twenties and looked like scum, but you should never judge a book by its cover, they ignored me and then when i approached them, they wouldn't give me the time of day..i walked out, rang the salesman at gary and warren smith..and said if you can get that black Maloo form them your got a sale...had the ute 2 days later....
But yeah i think ford and holden dealers really have to lift their game..i recently just brought the mrs a new BMW...and i tell you, you couldn't have asked for better service, but then again u get what you pay for..but then HSV's and FPV'S aren't getting any cheaper either.

[sloone]

The sales reps I foind annoying are the ones who wont commit to a price they just want to know what I would pay for the car and my response is "You are the sales person and you have to sell me the car".
I bought the VX SS because the sales manager walked out of his office and said "Steve $29,990 plus stamp duties and on road costs" no stuffing around, no haggling and it was a good price compared to other VX's.

[IIV8II]

Instead of being a wanker by walking in and demanding a test drive drive from some poor bloke "who's heard it all before" you make a phone call first. Easy.

[vysandman]

Most (not all) car salesmen are wankers but in fairness to them can you imagine how many people (a lot of which are non genuine) they must get in their doors wanting a test drive. I think to be fair to them you should agree to a price, show some committment and then have a test drive, then if you are genuine and don't like the vehicle for whatever reason, don't buy it. That doesn't excuse sales people for being rude or selective though.

[Ryzz]

Look at it a bit more - guy has time to kill walks in of the street says he wants to test drive a 75K HSV or FPV. And how many sales might they miss while a sales guy is of the floor and a prime car is gone for an hour especially on a weekend etc.
Can you blame the dealer for saying no, or evaluating you based on your shit trade you just parked in the diveway?
Same guy rings before hand says he wants to test drive and makes an appointment- bang gets a test drive.
Fairs fair ,I know Suttons (I'd never buy from them) but how many test drives are just hoons and how many are real buyers, sometimes its difficult to cull the tyre kickers.
I in no way would of come across as a tyre kicker unless this guys head was stuck 10 foot up his arse. Yes i drove my 6 banger POS into the car park around the back, but i never mentioned it. I told the sales guy about my old VS GTS that got stolen and how clean it was, an so forth, and how i wanted to replace it. There was no mention of trade, i was geniune and told the sales guy the full story on what my situation was. But as soon as he knew i wouldnt be buying TODAY he had no interest in me, and actually went off asking questions for another customer without saying anything to me.

I also totally disagree with the idea that you Negotiate and agree on a price with a deposit down before you get to test drive a car, what a load of BS!!!!

[vysandman]

I also totally disagree with the idea that you Negotiate and agree on a price with a deposit down before you get to test drive a car, what a load of BS!!!!

If you're referring to my comment, I didn't say anything about a deposit down before a test drive.I've been in sales (not cars fortunately) for almost 25 years and for every genuine bloke you meet, you meet 2 tyre kickers. I don't judge people but what they look like, what they wear or where they live but you do, through experience get to read people whether they are fair dinkum or not. Sometimes you get it wrong but after several years, not very often. You must have struck a poor salesman and there are plenty out there. There is more to sales than just price too. I like some committment before I demonstrate the product I sell. I always give a good price but there's nothing worse than if you demonstrate a product (which can be time consuming and there is a cost to it) and after you've convinced the customer to buy it he wants to haggle on price, he can do the ring around or even worse, fax around to get a better price, How easy is it for someone to undercut you when they've had to do no work for the sale. Fortunately for me, I sell a good product at a good price and am very grateful to the people that bought from me by giving them good after sales service in return.

[Swordie]

It's a common question do you want to buy today. With some Salesman there is a bit of game play. As someone suggested it's probably best to ring up to ensure something is available. I've been told in the past week days are usually best for test drives. If I had my heart set on a HSV I'd be tempted to drive Ford's product just to see what it's like. Buying a new car can be enjoyable experience, I wouldn't let the odd person put me off.

[Zebra]

hey guys,

the worst thing is been pressured into buying, espessially if its spur of the moment, ie. your on your way to the shops and you see a really nice car (2nd hand) and would like to have a look at it. you tell the salesman/woman that you like what the car has to offer. but would like to either drive it because its second hand and theres a chance its stuffed and thats why it was traded in the first place, then they say would you be buying today? you say no but theres a good chance youll be back with the money later and they loose intrest. and wont let you drive. Now ive never driven a Ls1 Holden but will bw buying 1 in a few months.....i dont wanna commit to a sale if then i drive it and its either a piece of crap or i dont like the way the car drives, and decide not to buy an SS. I'd rather know what the car is like before i commit......I have similar stories as above with cars ive looked at but ive written enough already.....the 1 thing i hate more than being totally ignored is not being left alone to go over the car...its rather diconcerting.

My 2 Cents.

Andrew.

[Uncle Tone]

If a salesman asks if you will buy today, say yes!!

What are they gonna do if you don't? Bash you?:teach:

Let the salesman ask you the questions. let him hear what he wants to hear. Remember, they are trying to qualify you. Secret is to control the situation, rather than having the salesman control you. This is the way you BUY a car, rather than have the salesman SELL you a car.

[R8888]

How easy is it for someone to undercut you when they've had to do no work for the sale. Fortunately for me, I sell a good product at a good price and am very grateful to the people that bought from me by giving them good after sales service in return.

I dont see the problem on this... thats what its all about, getting the best price and best service isnt it.??

If a dealer cant do better, then so be it, but if another can, then whats the problem.?

I hate when they waste a buyers time buy going thru some ruitine of asking what they want to pay, and making them test drive the car... (which seems to be in the contrary to most others experience on here)

I went to Subaru, and looked into the WRX, and the guy was exactly what I would expect from a sales person, he asked me what I would like, and I just said, I want numbers... how much trade in, how much for extras and can he do this and do that, and he gave it all to me up front and let me decide. SO I went on my merry way to think about it... thats how easy it should be..

If I want a test drive, I will test drive, but I have had 4 new cars now, and not one car I test drove..

I would test drive a second hand car, because I want to know the car is ok, but why a new one.? UNLESS, I go to some different car, like I was thinking with the Rex or Beamer..

But, each to their own as they say..

Cheers

R8 :headbang:

[StevieD]

I also totally disagree with the idea that you Negotiate and agree on a price with a deposit down before you get to test drive a car, what a load of BS!!!!


Same with Women and marriage imho :girl:

Gotta do a little test drive first :woohoo:

[IH8WRX]

Same with Women and marriage imho :girl:

Gotta do a little test drive first :woohoo:



Pure gold :lmao:


As bad as this sounds, I've always gotten the best deals by being extremely rude to the salesman. I bought a new Barina in 2001. I looked at new recommended prices made a few phone calls and worked out the accessories etc. I went to the bank, withdrew $17,000. Walked into the dealership and said to the new car manager I'm here to buy a brand new Barina". I slapped the $17,000 wadd of $100 notes on his desk and I said " Now are you going to sell me that one over there with this list of accessiores for that bundle of cash, or do I take it elsewhere?"

In 30mins I was out the door, driving away in a new Barina and saved $4000.
Admittedly it took him severalminutes to gain his composure as his jaw was on the ground, but there was no arguing or salesman nonsense.

[R8888]

Classic IH8WRX...

he woulda been gob smacked....

lol

R8 :headbang:

[Goggles]

Pure gold :lmao:


As bad as this sounds, I've always gotten the best deals by being extremely rude to the salesman. I bought a new Barina in 2001. I looked at new recommended prices made a few phone calls and worked out the accessories etc. I went to the bank, withdrew $17,000. Walked into the dealership and said to the new car manager I'm here to buy a brand new Barina". I slapped the $17,000 wadd of $100 notes on his desk and I said " Now are you going to sell me that one over there with this list of accessiores for that bundle of cash, or do I take it elsewhere?"

In 30mins I was out the door, driving away in a new Barina and saved $4000.
Admittedly it took him severalminutes to gain his composure as his jaw was on the ground, but there was no arguing or salesman nonsense.

would love to be able to do that....

anyway, with my last 3 Commodores (including the one to arrive soon), I have walked in and told the salesperson what I want.....never had an issue on the price, or any other part of the deal.

If I needed to pit one dealer against another to get a good price, I would never hesitate as it is my money that is being spent, not the dealers...

[vysandman]

I dont see the problem on this... thats what its all about, getting the best price and best service isnt it.??

R8 :headbang:

The best price doesn't always relate to the best service. Some people will shop around to save $50.00 on a $10,000.00 purchase. I couldn't be bothered. I'm not like that when I'm selling OR buying. The last 5 new cars I've bought I haven't test driven either. Sure we all want a good price but if you find someone who is good and looks after you then you're more inclined to be loyal and go back even if they were marginally dearer, then they will look after you. Everyone wants cheap, cheap, cheap and shows no loyalty to the retailer then whinges when they get treated like sh1t if they have a problem and the person that sold them their car won't go out of their way to help them.They think he owes them the world because they bought a car from him, they only bought there because he was cheapest. Next time they go to buy a car they would shop around again to save that almighty dollar . How do you think these car yards all survive ? I'd hate to be in new car sales but I think the experience would do a lot of people the world of good. Like I said before, it doesn't excuse rudeness or poor behaviour from any sales person. Funny thing is the guy that was rude to Ryzz will probably be working at the yard he ends up purchasing the car from, they tend to do the rounds these guys.

[seldo]

Unfortunately for the genuine buyers, there are probably 20 wankers for every genuine buyer. As a result the sales guys get quite good at sussing out the wankers, but of course occassionally they do get it wrong. Also, the reason they try to get the deal sorted first before offering a drive is that there are so many time-wasters that they simply have to prioritise it that way. Why should the sales guy waste his time and his resources, his car, his petrol etc for someone who says "you've got to be kidding on price" and then walks out. Most buyers will use up a particular dealership - usually the nicest most accomodating one, waste their time, use their demo, decide on options and colours etc.....and then go and shop the deal all round town with absolutely no regard for the effort and time expended by the first guy. And then they will buy from the last bloke who's prepared to cut the deal to the bone knowing that he'll never see the back of the buyer again because he comes from the other side of town. Buyers show zero loyalty and will buy from the bloke who offers the lowest price/highest trade, no matter how nice , how much time and effort the original guy gave...Also, there are just so many wankers who have time to spare who think they'll just go and waste a dealer's time and give his demo a flogging because they have the afternoon spare and want some entertainment. And the more interesting the car...the more likely this is to happen..

[SS_Fury]

when we went looking for a smallish car for the misses we came across a nice late model barina (the one before the daewoo version) and i was 12999 with 20,000kms on the clock. The only problem is that is was a horrible aqua colour. Now even the misses wasnt too impressed with this colour. Anyway we had to trade in an upsec 97 Rav 4 for it, plus we expected to pay a little bit extra because the Rav has 180,000 kms on it. We offered him 3 grand cash and the trade and they wouldnt take it. This guy took our details anyway 'just in case' - he then valued the Rav at 6 grand which was a joke because it was immaculate (sunroof, 5 door, electrics etc). Anyway that same day we went to a mitsubishe dealer and came across a 2003 astra. They offered a swap for the Rav plus 3 grand cash which was drive away, no more to pay. And the salesman was a chick! She was great and they still ring us to see how the car is going. They even sent us a gift basket full of chocy's and stuff. Anyway the guy from the holden dealership rings us the next day (he took our details remember) and says he has some good news for us. We said we had good news too. We found a better car. In the end im glad i didnt take that car coz 6 months later that car is STILL there in the yard (yes it has been that long) and the price is still $12999.

I bought my VX SS of Ford here too. They have been great, I got a 3 year premium warranty which actually means stuff to them - in 6 months i have had a new power steering pump, electric window acentuator, new central locking unit, new passenger door lock latch (the original snapped off when i pulled it ''up'' from the locked position), new serpentine belt and idler pully...alot of items which could be seen as perishable but they have been good. The salesman even remembers my name and alwasy comments on how well im looking after the car. I am prepared to pay a bit more for that sort of service, rather than save $50 and give my business to someone who is undercutting the salesperson who did all the work.

[Fezz]

Just a pity Wakeling won't fix my piston slapping motor, my family has been going there for 15 years and that's my only complaint.

They've got a very nice Y2 R8 on the lot in silver (if it's still there). :nyuk:

Good luck with the car hunt Ryan.

[vysandman]

Unfortunately for the genuine buyers, there are probably 20 wankers for every genuine buyer. As a result the sales guys get quite good at sussing out the wankers, but of course occassionally they do get it wrong. Also, the reason they try to get the deal sorted first before offering a drive is that there are so many time-wasters that they simply have to prioritise it that way. Why should the sales guy waste his time and his resources, his car, his petrol etc for someone who says "you've got to be kidding on price" and then walks out. Most buyers will use up a particular dealership - usually the nicest most accomodating one, waste their time, use their demo, decide on options and colours etc.....and then go and shop the deal all round town with absolutely no regard for the effort and time expended by the first guy. And then they will buy from the last bloke who's prepared to cut the deal to the bone knowing that he'll never see the back of the buyer again because he comes from the other side of town. Buyers show zero loyalty and will buy from the bloke who offers the lowest price/highest trade, no matter how nice , how much time and effort the original guy gave...Also, there are just so many wankers who have time to spare who think they'll just go and waste a dealer's time and give his demo a flogging because they have the afternoon spare and want some entertainment. And the more interesting the car...the more likely this is to happen..

Well said Seldo !

[R8888]

I suppose when you hear all the shit some of them have to put up with, I can see why they can be nasty or less interested.

And as for the judgement of character, I think thats something they will always have to work on.

Out of 4 new cars, I havent bought of the same dealer twice as yet, but always service all my cars at the same dealer.. and I think it was more the fact that when I did go back the second time, I expected better service when they knew I am a serious buyer and basically got nothing.

AND, the feeling was that when I did go to another dealer saying I was just at so and so, he was more inclined to better the offer.

R8 :headbang:

[CSV Strada SiR]

I in no way would of come across as a tyre kicker unless this guys head was stuck 10 foot up his arse. Yes i drove my 6 banger POS into the car park around the back, but i never mentioned it. I told the sales guy about my old VS GTS that got stolen and how clean it was, an so forth, and how i wanted to replace it. There was no mention of trade, i was geniune and told the sales guy the full story on what my situation was. But as soon as he knew i wouldnt be buying TODAY he had no interest in me, and actually went off asking questions for another customer without saying anything to me.

I also totally disagree with the idea that you Negotiate and agree on a price with a deposit down before you get to test drive a car, what a load of BS!!!!

Ryzz, my comments were a generalisation not taking a dig at you in the least, but the senario I suggested is; 1 place you walked in and asked for a drive and the other that you gave a rap to you called and made an appointment.
I'm not defending Suttons far from it but you are being a bit premature with the Kudos.

As far as test drives and deposits I totally agree with you but he was just tying to blow you off, so dont waste your time pushing the issue as you wont benefit from it as I proved.

I have been in similar situations, complained to the Dealer principle, HSV etc etc. Sent their top man out to my home then gave me a trade value 10K under wholesale and wanted me to make a "bid" (over list price) on the soon to be released GTS - thats why I bought a CSV and will never buy another HSV again.

[Frozen Yoghurt]

Although not Com related - same thing happened to me when I went to buy my first road bike. Wanted a Suzuki GSXR600 back when I was 22 and I couldnt believe how many sales people would not give me the time of day nor a test ride - made me sheepish about going in and asking about the bike at successive dealers after also being belittled in front of other customers. I agree that dealing with time wasters must be a problem for any sales person selling a performance product but surely it is something that they need to deal with the negativity of - not the customer. I ended up finding a dealer from a mates recommendation who gave me cash to go fiill up the test bikes tank and take her for an hour. They got the sale 2 hours later. I wonder how many other people out there who are ready to deal end up walking away dumb founded with this sort of thing. Suttons should boot that guy as I certainly wont be going to that dealership to spend serious cashola.

Lastly, in terms of service experiences major kudos to Sonny and Murat at Marranos. Having recently purchased my VY SS ute which I am in love with I didnt know where to take it to get work done and I have to say the guys at Marranos where unbelieveably polite, helpful, reasonably priced and had the kind of workshop I salivated about as a kid. Was very happy about the experience and babble about it to anyone with a LS1 who lends an ear.

[Markd23]

It seems there is alot of age discrimination from what you guys have said if u an't 40 and gray haired they think your some young hoon just wanting a test drive thats a shame young people have money to

[Ryzz]

Just a quick update, Yesterday (Monday) morning i called Suttons Chulora and spoke to the new cars sales manager and told him of what happened. Althought he appeared to be somewhat interested in what i had to say, he said he would get back to me after he followed this up, however i still have not heard from him.

On a brighter note, i also received a call from Gus @ Wakeling HSV inviting me to book a time with him for a test drive and any question I may have. Once again Wakeling have shown how happy they are to help and i cant complain one bit about their customer service.

[Y2kGoofball]

see Ryzz the difference there is simple


Yesterday (Monday) morning i called Suttons Chulora


opposed too


i also received a call from Gus @ Wakeling HSV

Sounds like one is interested, one isnt ... take a guess which is which.


It seems there is alot of age discrimination from what you guys have said if u an't 40 and gray haired they think your some young hoon just wanting a test drive thats a shame young people have money to

Mark thats what I found. Problem is I was already approved for a certain amount, all I had to do was find a 2001 or newer car, that was the only restriction with the finance (had to be 5 years old max), get an invoice to say I have purchased this particular car for this amount, and if I got in before 9am they could have the bank cheque that afternoon, yet I still ran into difficulties.

Admittitly after the Suttons debarcle thats when I decided to organise finance myself through my own credit union, even then though the suttons finance guru said I was approved to this amount, but he refused to let me have any more to make sure that I was able to make the repayments comfortably, the salesman said they couldnt come down the $1200 and we refused to trade in the car for their price because we could, and did, get so much more privately.


Plus I didnt need the car, this excercise was to get me a loan to build up a credit and insurance rating so we were happy to walk.

As I said I found my dream car via private sale, in my price range and far less hassle and judgement. I know I'll be weary of buying from a dealership for my next car, I'll avoid it if possible

[fatas]

ryzz spoke to gus today and he is now IN THE LOOP as it were im sure you will do a very good deal indeed and i want a drive of what ever you end up with !!!! :shock: :dance: :booty: :flip3: :lol:

[Ryzz]

Sounds like one is interested, one isnt ... take a guess which is which. And to date i still have not heard back from Suttons, i thought better of their reputation, guess i was wrong!!!

[Justice R8]

Unfortunately for the genuine buyers, there are probably 20 wankers for every genuine buyer. As a result the sales guys get quite good at sussing out the wankers, but of course occassionally they do get it wrong. Also, the reason they try to get the deal sorted first before offering a drive is that there are so many time-wasters that they simply have to prioritise it that way. Why should the sales guy waste his time and his resources, his car, his petrol etc for someone who says "you've got to be kidding on price" and then walks out. Most buyers will use up a particular dealership - usually the nicest most accomodating one, waste their time, use their demo, decide on options and colours etc.....and then go and shop the deal all round town with absolutely no regard for the effort and time expended by the first guy. And then they will buy from the last bloke who's prepared to cut the deal to the bone knowing that he'll never see the back of the buyer again because he comes from the other side of town. Buyers show zero loyalty and will buy from the bloke who offers the lowest price/highest trade, no matter how nice , how much time and effort the original guy gave...Also, there are just so many wankers who have time to spare who think they'll just go and waste a dealer's time and give his demo a flogging because they have the afternoon spare and want some entertainment. And the more interesting the car...the more likely this is to happen..

Hit the nail on the head there Seldo! Thats probably what the Suttons guy thought. They are probably trained to spot a buyer from a test pilot yet they may have got it wrong in Ryzz's case. They would 100's of test pilots each weekend with nothing better to do. I remember when I bought the VX R8. I rang the dealer from the Melb GP. Said I was coming to look at a GTS or R8. Asked what he had to test drive and was told he would have something for me when I got there. He stayed open and extra hour for me on a Saturday. When I walked in he asked for my licence through me the keys to a new GTS and said take it for a spin. Came back and he asked if I wanted him to call me tommorrow to do a deal. That was South city melb.

[Justice R8]

Forgot to mention when I bought the GFs VZ R8 I tried Suttons at Chullora and Wakelings. I let my fingers do the walking and the service from both was exceptional with an invite to come down and look at the cars and a test drive even though I told them straight up that I didnt need a friend I needed a great price. Even told me the range of colours they had in stock. When I told him what I was looking at paying he gave me an open and honest answer. I have found most of the HSV guys great to deal with

[Oztrack Tuning]

Ryzz you also have Heartland Holden at Penrith.
Much nicer place to test the car as well.
The new large premises is on Mulgoa Rd out toward the Regatta Centre.

How can anyone test a car at Chullora anyway!

[seedyrom]

How can anyone test a car at Chullora anyway!

Left onto the Hume Hwy, then first right into the News Limited factory.

Perfect 400 m driveway with runnoff area :D :burnout:

[Avalanche]

Hi Ryzz, i am hearing ya. It frustrates the crap out of you. But as with my servicing issues with Suttons roseberry, what can they do to fix it??????? Jack s$%t. You can throw all the free services in the world at me , you can talk all u want, you can pretend to listen. In the end the wife said what is it i want out of them???? They couldnt service a matchbox car. So next service at Sonnys. Walk away, move on. I have better things to do than worry if my car is in the right hands. You have wakeling looking after you now. Suttons aint going to tell you anything that will be able to fix it. You will be in another one before u know it.:woohoo:

[Ryzz]

Hi Ryzz, i am hearing ya. It frustrates the crap out of you. But as with my servicing issues with Suttons roseberry, what can they do to fix it??????? Jack s$%t. You can throw all the free services in the world at me , you can talk all u want, you can pretend to listen. In the end the wife said what is it i want out of them???? They couldnt service a matchbox car. So next service at Sonnys. Walk away, move on. I have better things to do than worry if my car is in the right hands. You have wakeling looking after you now. Suttons aint going to tell you anything that will be able to fix it. You will be in another one before u know it.:woohoo:
Mate i dont need any convincing on who will be SERVICING my new beast. I think Sonny would break both my arms and legs if i even THOUGHT of letting anyone but him touch the car!!! :lmao:

[Avalanche]

Yeah i bet he would. I should book in soon as there would be a big waiting list. I am going to have to detail the ava before hand. It wouldnt be clean enough to drive in his workshop. i might drop a small bit of dirt on the floor.:D Good luck with the next car, i hope it comes close to replacing the GTS.

[Ryzz]

Yeah i bet he would. I should book in soon as there would be a big waiting list. I am going to have to detail the ava before hand. It wouldnt be clean enough to drive in his workshop. i might drop a small bit of dirt on the floor.:D
Better watch out, ive heard he makes customers lick the floor clean if they dirty it!!! :lmao: :lmao:


Good luck with the next car, i hope it comes close to replacing the GTS.
Thanks mate, fingers crossed too!!

[Ryzz]

Left onto the Hume Hwy, then first right into the News Limited factory.

Perfect 400 m driveway with runnoff area :D :burnout:
You wouldnt be speaking from experience now would you seedy??? :burnout: :driving:

[BLK 1T]

Gday Ryzz
Dont know much about HSVsales as Ive never bought one, but the guys at Wakelings have been good to me. Never had an issue getting repairs under warranty, and theres been plenty, even to the stage of fixings things that Sonny noticed during servicing. Im not convinced that all their techs are any better than any other dealer, they do their share of F***ups.
If you want an intro to the service dept just ask me or Im sure Richard could could give one also.
Aside from price and service, warranty issues may have a bearing on your decisions.
Phil

[Ryzz]

Thx Phil, good to know more people are happy with them. This weekend should be a interesting exercise, im really looking forward to it!!! :driving:

[Peter B - CV8]

Left onto the Hume Hwy, then first right into the News Limited factory.

Perfect 400 m driveway with runnoff area :D :burnout:
Yeah.. nice stretch of road that one. If you pick the right time of day you also get a lovely whiff of freshly baked bread from the Tip Top factory. Those 2 roundabouts can really test out the brakes though.

[Ryzz]

Well tomorrow is the day. Im going down to Wakelings to check out the new LS2 and see what they have to offer. Cant wait. Will let you all know how i get on!!

[Y2kGoofball]

sounds like an official invitation!!

C'mon guys, lunch's on me lmao :lmao:

[HSVDKB]

Well tomorrow is the day. Im going down to Wakelings to check out the new LS2 and see what they have to offer. Cant wait. Will let you all know how i get on!!
Hope things work out well for you. You deserve a break after the heartbreaking car loss you went through.

[HRT Stroker]

Hope things work out well for you. You deserve a break after the heartbreaking car loss you went through.


A little off topic but was it recovered Ryzz?

[nang3]

hehe yeh some dealers make me laugh!!
when i was 25 i went to buy a 350Z Track - the dealer said he could *let* me have it for $74K driveaway which was a joke seeing as they went for $65,990 and it had 300kms on it.. anyway changeover would be $27,000 from my 03 4.8 Patrol but he still wouldnt let me test drive the Z - best he could offer was someone else take me for a drive in it.. what a tosser!!

In the end i went to a diff dealer got an identical car with 3kms on it for a $16,500 changeover...

[Haroc]

I really dont see the difficulty in staying on topic, can people not read or is it a weekend thing?
One warning isnt enough for some people... Next warning a mod has to post in here will follow with some time in the corner. If anyone has a problem with someone, take it to PM or email the rest of us DO NOT care for it.

[Ryzz]

A little off topic but was it recovered Ryzz?
Nah mate, never heard a peep out of it, its at though it never existed.

[Peter B - CV8]

Well tomorrow is the day. Im going down to Wakelings to check out the new LS2 and see what they have to offer. Cant wait. Will let you all know how i get on!!

And ............. how did things go ????

[Glenn@Autowerks]

Will be interested in what the price is Ryzz......

[Ryzz]

And ............. how did things go ????
Things went great, went down met Gus at Wakelings, he went and got the car, we went for a nice long drive (20ish minutes), answered all my questions and looked after me better than i could of expected.


Will be interested in what the price is Ryzz......Out of respect for the deal that has been given to me, i wont name the price, but lets say i wont be wasting time trying to find a Y2 R8 any longer :nyuk: :nyuk: :nyuk:

[701let]

yeah paul, i hate to say it mate but even though you handed down your $17000 and thought u were showing them, they wouldnt care less because they get paid regardless, just another number to them

[Ryzz]

yeah paul, i hate to say it mate but even though you handed down your $17000 and thought u were showing them, they wouldnt care less because they get paid regardless, just another number to them
Mate, uve draged up a 6 month old thread but i dont see why. Your post doesnt even make sense

[phunky_monkey]

Sales people of HSV product get a serious amount of young time wasters trying to score test drives, but have no intention of buying, or more usually, no way of affording it. Unfortunately, many then automatically assume ALL younger people are wasting their time, as did happen to me when I was 25, and had $45000 to spend on a new SS. The first dealer fobbed me off, but the second one took me seriously after a couple of questions, and got a sale.
If you want ultimate satisfaction, go see the salesman with your new car.

Very true mate.

I'm 21, and even though I look 25 I was having issues with some dealers taking me seriously, allowing me to test drive cars etc. This was across the board too, not just HSV dealers, but I was looking at cars such as Liberty B4's, Audi S3's, C36 AMG's etc.

But the place I bought my clubbie from were great from the start, took me seriously, booked me in for a test drive, and I ended up buying it!

[HDSNAP]

GOOD LUCK you havent been to paul wakeling service department! you will regret it! they are a bunch of dicks. you wont get your car back on time they scrach the **** out of your car reverse into shrubs n plants with your car hit guter, damge front bar , incorrectly fit clutch, wash your car when they are told not to in auto wash, they are not much help at all i have had nothing but hassle with them from day 1!