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View Full Version : hsv dealer trying to sell me extras/need advise



dracer
24-02-2007, 04:53 PM
yer my dealers trying to get me to get the walkinshaw cat bak and lowering with my new maloo...
hes saying $2000 plus the 2.2 stamp duty
any comments.
thanks

planetdavo
24-02-2007, 05:02 PM
Add on offers are part and parcel with every new car deal. If you are interested, price them yourself through the local distributor, and if cheaper, weigh up whether the extra cost through the dealer is worth it for a "one stop service", without the need to run around yourself. Quite often, a mention of the distributors price to you will get them reducing the price. If you aren't interested, simply tell them!
No doubt you will get the usual responses about rip off dealers and all that crap, but it's down your needs and how you value a one stop service.

HOTSV8
24-02-2007, 05:07 PM
yer my dealers trying to get me to get the walkinshaw cat bak and lowering with my new maloo...
hes saying $2000 plus the 2.2 stamp duty
any comments.
thanks

Do you actually wwant to get these things done ? If not just tell him your not interested , if so shop around . Good luck .

VNV8
24-02-2007, 05:24 PM
as HOTSV8 said if you dont want those mods then dont even consider it. if you are interested, price a few other shops around first, i can guarantee you theyll be alot cheaper than the dealer and walkinshaw performance. why not just send a few pms or emails to some forum sponsors in your area and compare pricing?

Vulture
24-02-2007, 05:28 PM
Doesn't seem all that bad if you're getting lowering AND a tune as well.

ACT_Cross8
24-02-2007, 05:54 PM
If oyu add them from new, this will add to the stamp duty you have to pay, but then the cost can be financed as part of the purchase price, which you will pay interest on.

If you have the cash and want the extras, cheaper in long run to have them fitted after purchased.

Wonky
24-02-2007, 06:12 PM
As ACT_Cross8 said, if you get them up front you have to pay stamp duty on them and extra interest if you are financing. I don't know how much the car is going to cost you but if it pushes you into the Luxury Car Tax arena that's extra cost to you too.

On their website Walkinshaw's have the VE Street Pack advertised for $1950 which includes their catback system (which I believe is only someone else's system anyway, not one designed specifically for them) and lowering 1" only with King springs.

If the dealer is not bull$hitting you I guess they may have a similar deal for non VE????? However, even if they did it is potentially locking yourself in to not the best options.

planetdavo
24-02-2007, 06:18 PM
The VE Walkinshaw system is made SPECIFICALLY by HPX Australia for WP. It's not one of their "off the shelf" systems, which are, anyway, a very good product.

Uncle Tone
24-02-2007, 06:22 PM
yer my dealers trying to get me to get the walkinshaw cat bak and lowering with my new maloo...
hes saying $2000 plus the 2.2 stamp duty
any comments.
thanks

Get him to chuck it in or you won't buy the car.:deal:

planetdavo
24-02-2007, 06:24 PM
As the usual froth and bubble goes on above about dealers, you haven't actually said if it's of interest to you......

Wonky
24-02-2007, 06:29 PM
The VE Walkinshaw system is made SPECIFICALLY by HPX Australia for WP. It's not one of their "off the shelf" systems, which are, anyway, a very good product.

OK. I thought from something else I read on here that it was a HM/Perry or Lukey/Walker system or similar. It's certainly a reasonable price for a full S/S system compared to some of the VE systems around currently, even in mild steel. Who are HPX?

planetdavo
24-02-2007, 06:33 PM
OK. I thought from something else I read on here that it was a HM/Perry or Lukey/Walker system or similar. It's certainly a reasonable price for a full S/S system compared to some of the VE systems around currently, even in mild steel. Who are HPX?
You are basically correct Wonky.
HPX Australia is the company name of the merged HM Headers/Perry exhaust companies.

Animal
24-02-2007, 06:41 PM
The VE Walkinshaw system is made SPECIFICALLY by HPX Australia for WP. It's not one of their "off the shelf" systems, which are, anyway, a very good product.

Which will also flag a 'driveline warranty void' on the database

Be careful what you add to your new toy and what the consequences are. Although the dealer you are purchasing it from may 'overlook' the modifications, you can't guarantee that the next dealer you have your car serviced at will.

Wonky
24-02-2007, 06:46 PM
Which will also flag a 'driveline warranty void' on the database

Be careful what you add to your new toy and what the consequences are. Although the dealer you are purchasing it from may 'overlook' the modifications, you can't guarantee that the next dealer you have your car serviced at will.
Only if the dealer is an ar$ehole, especially since he is the one trying to sell it to him. The warranty argument comes up time and again and most dealers seem to be fine with just a catback, some with much more too. My dealer has sent cars out for full systems (inc extractors and high flow cats), tune, lowering etc before the customer has even picked the car up.

planetdavo
24-02-2007, 06:48 PM
Which will also flag a 'driveline warranty void' on the database

Be careful what you add to your new toy and what the consequences are. Although the dealer you are purchasing it from may 'overlook' the modifications, you can't guarantee that the next dealer you have your car serviced at will.
Walkinshaw Performance are not factory approved, and don't claim to be for warranty purposes. They offer their own warranty.
Most dealers "overlook" exhausts, as long as they are "cat-back" only (no headers).

Animal
24-02-2007, 06:53 PM
Only if the dealer is an ar$ehole, especially since he is the one trying to sell it to him. The warranty argument comes up time and again and most dealers seem to be fine with just a catback, some with much more too.

Re-read my post Wonky, the dealer selling the gear will overlook it. Others will not.

If dracer decides to take his toy to another dealer and expect parts to be covered under warranty, I would not be taking your feelings of good will to the local area manager from Holden to plead his case for parts under warranty. Remember driveline also covers brakes, shocks, steering, diff and gearbox / clutch as well as the engine. Improvements have been made to the vehicle. I would want something in writing from the dealer that expressly states they have modified the exhaust and that they accept warranty for it.

No dealer will cover associated costs if they can avoid it, that is just a fact of life.


Walkinshaw Performance are not factory approved, and don't claim to be for warranty purposes. They offer their own warranty.
Most dealers "overlook" exhausts, as long as they are "cat-back" only (no headers).


Thanks Davo :)

Wonky
24-02-2007, 07:16 PM
Re-read my post Wonky, the dealer selling the gear will overlook it. Others will not.

If dracer decides to take his toy to another dealer and expect parts to be covered under warranty, I would not be taking your feelings of good will to the local area manager from Holden to plead his case for parts under warranty. Remember driveline also covers brakes, shocks, steering, diff and gearbox / clutch as well as the engine. Improvements have been made to the vehicle. I would want something in writing from the dealer that expressly states they have modified the exhaust and that they accept warranty for it.

No dealer will cover associated costs if they can avoid it, that is just a fact of life.

Sorry Animal, I obviously interpreted your use of the word "may" differently than you meant it. (Although the dealer you are purchasing it from may 'overlook' the modifications, you can't guarantee that the next dealer you have your car serviced at will.)

As I said, most dealers seem OK with catbacks and some a lot more.

Good point re getting it in writing that they have modified the exhaust and accept warranty if you can get them to do it!

vytwo
24-02-2007, 08:03 PM
As others have said with regards to warranty.. it reallys depend on the dealer..... you would like to think that any dealer that sold you mods wouldnt let them get in the way of a warranty claim, but you never know.

I took my ute in for a few warranty issues when it was running 11.7 with cam, hi stall, diff gears, otr, etc ie it was fairly obvious it was modified.

I knew they'd fix the rattly seat & the broken cup holders but i expected them to tell me to go forth and multiply over the clunking cv shaft...not so, i picked my car up and it had 2 brand new shafts in it! :yahoo:

Depends on the dealer i spose...if unsure ask! :deal:

CalaisRider
24-02-2007, 08:15 PM
Which will also flag a 'driveline warranty void' on the database

Be careful what you add to your new toy and what the consequences are. Although the dealer you are purchasing it from may 'overlook' the modifications, you can't guarantee that the next dealer you have your car serviced at will.

Surely if the modifications are a ticketed/documented item of the new car sale, then suggested impact on warranty is non-existent. In theory Holden sold you the car with mods in place and a new car has factory warranty at point of sale. Its much like a HSVI mod - all good. Just food for thought.

I know if I actually wanted said mods, I would jump at it being through a dealer as its a complete package at point of sale/pickup.;)

dracer
24-02-2007, 08:23 PM
i have paid for the ute, im thinking of getting difilippo exhaust, iv had 5 systems off them now on various v8s, i told my hsv dealer and he told me about the walky exhaust(cat bak) and the lowering, he says that walky build them for hsv AND they are the best u can buy, he also says difilippo make them too loud but they still refer there customers to difilippo... but only if your a young guy, NOT a guy wanting to improve the note on say a senator...

i have had many simple twin hotdog systems on my WB utes(bak in the ole days) othr than that iv always always had difilippos on my injected vehicles!

i need hard evidence to get a bloody good system, then il get an edit and improve on my already good start.

cheers
DR
generally il lower my own vehicles and fit my own $hit but i really am over it!
where do i go from here?

traction
24-02-2007, 10:54 PM
Surely if the modifications are a ticketed/documented item of the new car sale, then suggested impact on warranty is non-existent. In theory Holden sold you the car with mods in place and a new car has factory warranty at point of sale. Its much like a HSVI mod - all good. Just food for thought.

I know if I actually wanted said mods, I would jump at it being through a dealer as its a complete package at point of sale/pickup.;)


Here's the tricky bit...You are entering into an agreement with the dealer NOT GMHolden. Holden only need to warrant what they have supplied to the dealer (and hence validated by R&D to their satisfaction). If you want an absolute rock solid guarantee that by the New Car warranty won't be affected by your mods...you won't get it from GMHolden.

In the real world, the selling dealer will generally look after you if you're a good polite customer.

You should also ask what the warranty term and warranty conditions of the modded parts are. Remember that the warranty term is only a component of warranty...warranty conditions are critical (regarding regular servicing)

A bit "off topic" but anyone looking to purchase a late model car still under new car warranty should check that ALL of it's regular scheduled services were done. There are plenty of cases where persons have purchased in good faith to find a service was missed, causing watrranty to be voided on the next claim (often offering to purchase a manufacturer extended warranty can fix this).

planetdavo
25-02-2007, 09:25 AM
Surely if the modifications are a ticketed/documented item of the new car sale, then suggested impact on warranty is non-existent. In theory Holden sold you the car with mods in place and a new car has factory warranty at point of sale. Its much like a HSVI mod - all good. Just food for thought.

I know if I actually wanted said mods, I would jump at it being through a dealer as its a complete package at point of sale/pickup.;)
From a legal perspective, "HOLDEN" (the company) have no option but to say ANY mods will void warranty. Officially saying "some" mods are ok is a potential legal nightmare. You'll find it virtually impossible to get any dealer to put it in writing that any mods will be still covered, but as long as you are a decent, understanding and, IMPORTANTLY, non abusive customer, you will be right with basic mods.
We regularly get asked in parts if something off a different model will fit someone's car. As it's not the listed part, we also have no option but to say "we don't know, and Holden don't list it for yours, so we have to say no. It's then up to you to decide if it will".
All new car contracts clearly state in the fine print that any modifications from how the car is built MAY void warranty, and usually state that any parts like that may be covered by their own warranties but NOT covered by Holden. The real issue is that many people classify the dealer as "Holden, the company", so anything they sell is expected to be covered by the manufacturers warranty. What people should be doing is thinking of them like the exhaust shop down the road, or the suspension shop, when considering non genuine mods at new car sale time.
Problem though is that it's just to easy to bash the dealer if something goes wrong!

Animal
25-02-2007, 10:07 AM
Surely if the modifications are a ticketed/documented item of the new car sale, then suggested impact on warranty is non-existent. In theory Holden sold you the car with mods in place and a new car has factory warranty at point of sale. Its much like a HSVI mod - all good. Just food for thought.

I know if I actually wanted said mods, I would jump at it being through a dealer as its a complete package at point of sale/pickup.;)

Surley you really understand that Holden and a Holden dealer are not the same entity. Otherwise you fall into the same shitpile that most others, with the same point of view as yours, do on a regular basis.

And with your said modifications, as many have been burnt before you, you would be not covered by warranty either. If Holden do accept it, it is a bonus. Are you willing to risk it ?

Again, thanks to Planetdavo for adding the real facts of the matter :teach:

You have to ask yourselves, do the modifications I want to have fitted outway the comfort of having your warrantly voided. I have seen and been a direct party to many issues with regards to warranty. I accepted when I bought the Monaro, the mods I wanted fitted would never be covered by warranty.

Subaru are now iron fisted on it. ANY modification, including an exhaust, void warranty. As are Ford and FPR.

Hopefully some of the guys reading make the correct decision moving forward. Simply saying I didn't understand that the exhaust would void my warranty will not hold up in a fair trading hearing.

VYSHSV8
25-02-2007, 10:41 AM
To add another Q to the answer...
Let's say you do get the mods done by the dealer..
Later down the track you get pulled over by the Police and get a defect sticker,
You now have the right to take it back to the dealer to get it fixed so that it is not illegal free of charge, as they have supplied and sold you a vehicle that is not roadworthy....
Also if you get this all put on HP/ Finance say, you have more of a comeback as the company you have doing the HP will get involved saying that you have supplied this individual with an unraodworthy car from what I understand, because you have entered into a legal binding contratc that the vehicle is safe and roadworthy for insurance purposes because it is a requirement of HP to have insurance...

I think this is correct but feel free to correct me if I am wrong...

rodrocket
25-02-2007, 12:29 PM
just a thought

why dont you tell the dealer to give you $2000 less for your trade-in ( if you have one ) & that way you dont have to pay the 2.2% stamp duty on the mods

regards
rod

planetdavo
25-02-2007, 01:43 PM
To add another Q to the answer...
Let's say you do get the mods done by the dealer..
Later down the track you get pulled over by the Police and get a defect sticker,
You now have the right to take it back to the dealer to get it fixed so that it is not illegal free of charge, as they have supplied and sold you a vehicle that is not roadworthy....
Also if you get this all put on HP/ Finance say, you have more of a comeback as the company you have doing the HP will get involved saying that you have supplied this individual with an unraodworthy car from what I understand, because you have entered into a legal binding contratc that the vehicle is safe and roadworthy for insurance purposes because it is a requirement of HP to have insurance...

I think this is correct but feel free to correct me if I am wrong...
The dealers are acting as an agent (franchisee) of the STANDARD new car for Holden, and and as an agent of the brand of aftermarket products they offer. By signing the contract for BOTH PRODUCTS, you are agreeing to the fine print about the possible repercussions of altering an original product.
Really, anyone who disgrees with that either isn't reading the fine print, or needs to pull their head out of the sand...
To answer the other point you bring up, the ADR's are applicable to the car Holden builds. After that, it's up to YOU (the owner) to make sure any modifications comply with ADR and/or insurance requirements. A dealer/workshop/speed shop/tuner can legally sell you a product that may not meet ADR's, but if YOU agree to have it fitted, it's YOUR responsibility to deal with any fallout.
Any warranties on said replacement parts are down to faulty manufacture or fitment. THAT IS ALL.

xploit
25-02-2007, 07:45 PM
If your interested, price them up seperately, if your not dont even worry about it.

Half the time the reason dealers are so keen to sell you accessories is because firstly, they are marked up a little, and secondly the price of your car might be marginal on the lower tax bracket - ie costs, and if they can push it up by 2 or 3 thousand you may need to pay more.

i.e. : 38,000 compared to 42,000 with accessories... im not entirely sure of the bracket range or how it works, but someone explained it to me with the purchase of my new VE.

Cheers.

dracer
25-02-2007, 08:08 PM
well iguess there goes the idea of an engine edit and sweet exhaust, il have to drive around in stock form till the warranty is lapsed!

and thats BULL$HIT......:cussing:

mustanger
25-02-2007, 08:42 PM
Not really. What you do is you keep your original exhaust and if the need arises ,you simply unbolt the aftermarket exhaust and refit your standard one. As far as the edit is concerned,you can reflash to stock. It will all depend on your dealer but you hope that most of them will do the right thing.......Cheers John

planetdavo
26-02-2007, 06:10 AM
well iguess there goes the idea of an engine edit and sweet exhaust, il have to drive around in stock form till the warranty is lapsed!

and thats BULL$HIT......:cussing:
It's only BULL$HIT because you don't like it!
Holden's answer to people that modify a Commodore is to buy a HSV instead. If that's not good enough then you have to deal with the possible consequences. Cat backs are usually ok, but seriously, an edit? An edit done poorly can destroy an engine, so why is that Holden's responsibility?
If a builder builds your house, then you knock part of a wall out and the rest of the wall starts cracking, would you expect warranty from the builder of the original house? I'm tipping no.
Why should a car be any different?
Have a think about it.....

NickS
26-02-2007, 08:26 AM
well iguess there goes the idea of an engine edit and sweet exhaust, il have to drive around in stock form till the warranty is lapsed!

and thats BULL$HIT......:cussing:

Do it and deal with the possible consequences if something happens or leave it stock ... it is entirely within the dealers rights to refuse any warranty if you start screwing around with the car, and it's entirely reasonable too. Stop bitching about it and just live with it.

So many people like to complain about dealers, I can guarantee that if you sold a product and someone bought it back broken after they had been screwing around with things you would say "tough shit, you should have left it alone". Why do so many people expect an exception when it comes to cars ???

When the gear box goes in my Coupe (when ... not if) I'm going to take it back to Holden and demand a warranty repair !!! That's fair isn't it ?

:rolleyes:

SS Enforcer
26-02-2007, 08:49 AM
well iguess there goes the idea of an engine edit and sweet exhaust, il have to drive around in stock form till the warranty is lapsed!

and thats BULL$HIT......:cussing:

I have never had a problem with warrenty and mods. I got my Ls1 rebuilt even though it had full system and extractors it also had intake mods as well and mafless edit which was quite obvious.
The dealer said to me if your car is regularly serviced by them MOST dealers won't have a problem with mods unless it directly contributes to a problem. FI would be a problem though.

I had a service manager tell me to get a Mafless tune on my VE !!

All in all you have to be fair if you break a diff at the drags don't expect Holden to get you a new one under warrenty.

Even the sponsors on this forum do a great job of servicing you car if you turn up with your service booked marked " Joes High performance centre " stamped all through it, expect the dealer to take a dim view of your mods.

cheers