Had this link/video sent to me today and couldnt agree more
http://www.thatvideomagazine.com/new...nny-ten-racing
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Had this link/video sent to me today and couldnt agree more
http://www.thatvideomagazine.com/new...nny-ten-racing
Wow. A totally new appreciation for tuners!
Bloody phone. Didn't mean to hit dislike.
:lmao:10 charQuote:
Originally Posted by Richie217
You should be able to take it back.Quote:
Originally Posted by Richie217
That was an interesting video. Seems to reinforce what a lot of people around here have been saying for years. I think at some point in all our lives we've been tempted to go to someone who is cheaper, or offers something that's too good to be true. Its the smarter man that can ignore them, do their research and get what they want in the end, even if it costs a little bit more. Do it once, do it properly.
The guy must have just had enough, you can see why though and he didn't say anything that seemed out of line. Id hate to think of what most tuners deal with... pesky people like me. :P
hes right but....at the end of the day it is as simple as common sense and the will power...willing to listen, lean, understand ect
not hard at all
there are alot of shops out there that just stick with what they know and what they have heard from other shops. when all they need to do is think
Yep he hit the nail on the head!
In the Hunter Valley they call mechanics 'fitters' and it annoys me as there are completely different trades employing different skills. It is just an old term that has stuck. The term tuners is one basically of those generic words and doesn't really reflect what they do. Vinny laid out what he (and other) workshops needs to consider and it is way beyond just the tuning there is a lot in it. There is even a lot to consider when picking a workshop if you do just want a tune and nothing else.Quote:
Originally Posted by steve_t
Good find. Very true.
WOW!
JusticeR8's American doppelgänger
As opposed to AFR's Im wondering what his AWR is (Air intake to Word expelled Ratio) Did he even take a breath?
it all comes back to "you get what you pay for"
I watched it and thought it was just a big winge! If the workshop promises (or just gives the answers that the customer wants to hear) and doesn't deliver because they have never worked on the car before or whatever, then rightly so the customer has the right to complain and/or eff the shop on the internet, IMHO.
I can understand his frustration but nobody forces him to take on cars that have been modified incorrectly. He can easily tell the customer that he wants nothing to do with it. I am sure he charges premium prices at his workshop and all these "poor quality" workshops are ensuring that he has work for the next decade. Whilst I agree with doing your homework it is pretty poor form (for him) to be blaming the hapless customer. I am sure we have all been stung by workshops somewhere along the line.
"A mechanic is a plumber, electrician, computer technician, blah blah blah". Give me a break! LOL. :jerk: Mmmm hang on that means I have 4 trades not 1 ??? OK I take that back.
Yeah I agree, I reckon this guy is full of his own sh1t.Quote:
Originally Posted by vt748
It is all part of dealing with people, I reckon he needs to take a stress management course.:hide:
I found him a tad mixed messages? Firstly he says do your own homework on a workshop, (which I assume would be reading reviews on line, word of mouth etc) then he says you shouldnt bag anyone out who does poor work? Kinda confusing...but then again...everone I have met from Brooklyn is the same..
I reckon if he had said that he was fed up with fixing other workshop's F-Ups that would have been better, but to just entirely blame customers? WTF???Quote:
Originally Posted by HSVREDSLED
He obviously has some issues dealing with people.
I agree also Sled, his points and conversation ws not all there, perhaps he is on medication to help him handle his stress?:idea:
Ill buck the trend a little bit I didn't agree with much that he had to say. Obviously the Internet has helped to educate people over the last few years however I don't agree with his argument over the age thing I'll use peterb v someone say Derrick hocking for argument sake now age would suggest I take it to Derrick but I as sure as hell know Peter has probably forgotten more then Derrick knows. The other argument is the 40 yo v the 25 yo fuel injection and electronic ignition have only been main stream of the last 20 years just because the mechanic is 40 doesn't mean he knows how to set up a modern car. My dad is a prime example of this worked on all types of machinery I Vietnam owned his own mechanical workshop for 20 years and was very successful doing so however he decided to get out of it in the 90s because he didn't have a clue about modern cars and didn't have the desire to learn however he could build an engine with his eyes closed. Just because you charge the most as well doesn't automatically mean you provide the best work
iPhone
lol at all u guys...he might have confused a few of u guys or u might not have understood how he has worded it im not going to argue any points but i will say....put yourselves in his shoes and think about it that way. if u have an understanding about cars, engines etc u will figure it out
not picking on u or your old man mate but...he might been a good mechanic or engine builder back in the day but the reason he didnt have a clue about it is because he looked at it but didnt think about it. he and alot of other people also didnt have the will power to think and learn. in other words just seen it and thought **** thatQuote:
Originally Posted by Toddler78
I understand the guy's whinge but it is all a part of working in a customer service industry.Quote:
Originally Posted by h41ry
Him doing a rant on an internet video is not going to change the world, if he does not like his job he should leave.
If he was half as good as he seems to think he is he would not be posting up videos on the net having a rant
I think he would just be sitting back enjoying all the extra money he makes out of fixing other people's f***ups.
The biggest problem I see is that some workshops promise the world and badly fail to deliver.
It is not the customer's fault because he has chosen a workshop who has ripped him off, hey I know of a few rip off workshops myself
and I have seen some really bad things and I don't understand how some places stay open, but they advertise and get more customers and keep going.
There are rip off operators in plenty of business, that is not the fault of the customer.:cheers:
By the way h41ry, I just noticed on your profile you are 27 years old.....Quote:
Originally Posted by h41ry
So your mentor says you don't know what you are talking about anyway :stick: :jester:
Quote:
Originally Posted by whitels1ss
people put videos, pics and talk on the net everyday...your talking about him winging but u come here and winge about him. whats the difference everyone does it
would u take your holden to a ford dealer ship for mods and expect the same result.....
if people dont understand what i have just said than y winge about this dude at all
That was my thought too.Quote:
Originally Posted by vt748
Buddy this id a public Forum for discussion, the difference is I am not posting a video on the net about what I hate about my jobQuote:
Originally Posted by h41ry
it was posted on here for discussion, not everyone is going to agree:cheers:
Hey I know very well of a local workshop who tells everyone he is the worlds greatest at everything, I don't blame his customers for getting sucked in.:hide:
think what u want mate it really doesnt bother me...what i know and what i have done is none of your business.Quote:
Originally Posted by whitels1ss
but i will say age dont mean shit. its the experiance and being involed
so anyways mate....would u like to show me how its done
sorry if i have upset u.....Quote:
Originally Posted by whitels1ss
guess i will just keep my discussion to myself
Hey I am having a laugh about the guy on the video's comments about 27 year olds, not having a go at you personally, I thinkQuote:
Originally Posted by h41ry
what he said about 27 year olds was another very stupid thing that he said :cheers:
He did not offer any solutions to his problem... How does anyone choose a workshop without getting ripped off?
Hey not upset mate:cheers:Quote:
Originally Posted by h41ry
I thought you were?
Hey open discussion is what it is all about:cheers:
being in the trade myself its quite easy as u can tell when someone it dribbling shitQuote:
Originally Posted by whitels1ss
otherwise there is reputation but not just the rep that u hear about from the people that go there cause its easy and local or a one stop shop in some cases
nah mate im past the stage of being upset with the amout of shit i have seenQuote:
Originally Posted by whitels1ss
Yeah mate I have been in the trade for many years also, it is frustrating to hear some of the dribble that comes out of the salespeopleQuote:
Originally Posted by h41ry
(yeah that can be workshops, dentists, solicitors, real estate agents, snake oil sellers...anyone selling goods or service)
and watching people getting sucked in because they are liking what they hear.
The problem is that customers often don't know better and make mistakes of choice.
Anyway all good buddy, have a good night:cheers:
interesting video.
I think the best way to find a workshop without getting ripped off is to let them know you're not completely clueless.
Some people are happy just to fork out the dollars for a particular result.
I have also noticed that my local mechanic does a bit of everything, engine assembly, general servicing, tuning, suspension, exhausts, forced induction etc etc, but specialises in LSx and US Muscle cars. I was talking to him recently and he mentioned the problem lately of a lot of people going in there and wanting "300rwkw" without a thought given to driveability, actual usage of the car, people having shit tunes that they then expect him to fix at a heavily discounted rate rather than an actual retune etc.
I probably would be less likely to ask lots of questions / supply my own parts that i have researched and want to use at a well known shop, but the only well known one in town is VERY patchy about user experiences (from people i know who have gone there) however seems to enjoy a good rep online.
I think that Vinny Ten makes a good point - if you're too slack to do your research on a particular shop before going there and pick one that's not suitable for the job, then you shouldn't be upset when you take it somewhere else and get charged full price to fix it. OTOH the tuner should be responsible enough to let someone know if they don't think they are going to be able to do the job properly, or are lacking some of the skills needed. Some mechanics are just genuinely shithouse, I've dealt with enough to know!
I think some people are missing his point.
*I seen on the internet someone making 1000hp with a similar car to mine so nothing under 1000hp is acceptable
*You were to expensive to do the job but now i'm back wanting it cheaper because other shops have not delivered what i wanted/expected
*I have $1000 and i want a race car
*I want to have a drag car that i can cruise around in with all my mates and it has to be the best at both
*A young bloke has recently set up his own shop and now tunes and builds engines and he's really cheap
I can just picture the people saying these things and i understand what this bloke is saying which is...."good sales people dont always make good mechanics so take some responsibility and do your homework"
Yeah buddy heard all those points but at the end of the day that is the sort of stuff the guy will be told every day in the business by customersQuote:
Originally Posted by BEARWOOD
there is no point in him making inetrnet videos ranting on about it, he will hear that,
he should just suck it up and not have a big cry about it or get out if he can't handle it.:cheers:
im the opposite. i see old school cars with 13km of vaccuum lines and rubber hoses and think f*&% that, give me fuel injection anydayQuote:
Originally Posted by h41ry
I looked at the video a different way. Sure the guy was rambling a bit, but I think he has the intentions of the car scene at heart. The guy has probably seen so many potentials come and go because he was a touch more expensive, only to see them come back with their car in pieces, and their back pocket a whole bunch lighter. Im sure all performance shops would have?
As a performance shop customer, the way I saw it he was saying was to do your research first, so you don't end up back at a reputable, well rated shop with your tail between your legs. Just because one quote is cheaper, and the shop tells you what you want to hear doesn't mean that they will do a good job, or even know what they are doing.
It could well be viewed different by people in the industry, but interpretation is an individual thing. On reflection I can see the point of view of some others here, but don't discount others views because they differ.
Lots of euphemisms, lots of rants and lots of truth.... in the end though, it's all part of the business ( and not just the automotive industry ).
He's got good points, but they tend to get a little lost in the ranting, it does go to show how much it upsets him and rightfully so.
For those about to fork out hard earned money, sit down with the whoever is going to provide said service/hardware/etc. and explain what you want, what you are willing to pay and how long you are willing to wait. Clearly define the final results and where possible, put it in writing. The same goes for the provider of said service/hardware/etc. If there are any issues down the line, the documentation will show what's been expected.
For those that have already spent the cash and are now left with something other than what you wanted, it's a bit of tough luck. You might be able to negotiate a fix with the original supplier, but maybe not. You certainly can't expect a different place to give you a discount and fix someone else's problems. This holds true for the automotive trade, hose building etc. Any time you take a half finished product to a new supplier, expect to pay more than you would have for the original work. That's just the way it is.
Really, it's all about "expectation management". Too many people start with the wrong expectation and never look back to see if they should change. I've done some tuning work for guys that have been extremely unhappy with work done. I've always stated that I'll "try and make it better" and that's the expectation I've set. I'll ask them for a list of issues and then decide if I think I can fix them, before I even look at the tune. Sometimes I've sourced an original tune and started from scratch, sometimes I've been able to tweak the existing tune successfully. However, if you go in expecting the worst, you're less likely to be disappointed.
Sometimes it's a steep learning curve for both parties involved and sometimes you should just walk away no matter which side of the deal you are on.
Simon.
Quote:
Originally Posted by swingtan
that is exactly right..even as a mechanic myself there is nothing worse than fixing other peoples **** ups and even though u may have fix the obvious sometimes other things pop up along the way which then leaves the customer blaming the person that last touched it
to me this video makes perfect sense its not something that i would do. yeah i might winge and carry on while trying to fix it and might bring it up every now and then with friends but i would never waste my time making a video about it
but everyone has their own ways and utube is becoming very popular these days. this bloke hasnt done anything wrong its just his way of expressing it
Another way to look at it is the old chestnut 'people taking responsibility for their actions'. Both the people that carry out poor quality work or those with unrealistic expectations of what can be achieved getting fleeced.
Unfortunately these days the number of people prepared to take responsibility for their own actions is on the decline......... :nutkick: If more people were prepared to do so the world would be a much better place! :yup:Quote:
Originally Posted by Woodchukka