Dont buy off upc - ultra performance components melbourne

[robdwyer]

Do not do business with ultra performance components. I ordered a set of custom rotors, they sent me standard ones. Ok mistakes happen. But when i called to get the right ones,the old lady their blasted me for calling and told me not to call to distrub the owner. I was pissed off that i was spoken to like crap, but still persisted to contact upc to get the right rotors. So i emailed. The owner tony repled with, he wanted triple the price.i replied i wanted a refund because the price was ridiculous . He then told me i was an idiot and me and my club can go get stuffed. I hate writing bad reviews for bussineses, but just wanted to warn everyone what these guys were like. You do not run a business that you abuse your customers and do deliver on what they ordered.
They still have not refunded me.

[robdwyer]

I will keep you updated if I get my refund or not.

[v8fazz]

Thats terrible!

I WAS 'watching' one of their brake kits on ebay (seller upc.online) with the intent to maybe buy later down the track as a cheaper option compared to Hoppers (for a Torana) but a few negative reviews in their feedback put me off and made me a bit hesitant to deal with them. Your post has definitely helped me to make up my mind not to buy from these people.

I have dealt with Hoppers in the past and although a couple of wrong items were sent they fixed the issue extremely quickly and were always great to deal with.

I hope it all works out for you, please keep us updated.

[munz]

How did you pay for them Rob?

[chargedvx6]

More info needed here. How much were the rotors recieved and also it would be cool for you to share screen shots of the transactions too, of course with your personal detail obscured. Otherwise this could just be taken as random slander which I doubt it is but still good to be constructive.

Give us the facts and then we can make an informed decision fairly

[BLACK 346]

Some of their Ebay ads are good for a laugh though. You would think a brake specialist would know that VE V8's have bigger rotors than VE V6. Here they are advertising stock VE size rotors as massive track upgrade.

http://www.ebay.com.au/itm/Holden-Co...item20f8628357

[HOTSV8]

They don't mind abusing the buyers on eBay who have left negative feedback against them either .

[Woodchukka]

Some of their Ebay ads are good for a laugh though. You would think a brake specialist would know that VE V8's have bigger rotors than VE V6. Here they are advertising stock VE size rotors as massive track upgrade.

http://www.ebay.com.au/itm/Holden-Co...item20f8628357

There is a difference between not knowing and playing on people's ignorance.

[Blown 454 AWD]

Don't muck around with them, Fair Trading asap

Bet you put the icing on the cake as they've done this to shit load of people,

The only reason they are still trading is the case isn't big enough yet, add to it!

See how they go talking to Fair Trading like that?

Cheers

Steve

[Micks]

Now ITT Forum sponsor...are selling DBA products why wouldn't anyone talk to them about their Disc rotor requirements!

[robdwyer]

Credit card

[robdwyer]

More info needed here. How much were the rotors recieved and also it would be cool for you to share screen shots of the transactions too, of course with your personal detail obscured. Otherwise this could just be taken as random slander which I doubt it is but still good to be constructive.

Give us the facts and then we can make an informed decision fairly

Regardless of the cost of the rotors, when you cancel a order you get a full refund . That is standard business practice.

[robdwyer]

Update. Instead of refunding me fully. They are threatening to Sue me. Once again i gave them a option to refund me and i will retract my post. This thread is just to warn people what this business is like. Its not personal, but i am sick of businesses treating there customers like crap and getting away with it. I think i am not being unreasonable. I have given UPC multiples chances to refund me the full amount of my purchase, but they still refuse.

[Wonky]

Farkwits!!

[Woodchukka]

Update. Instead of refunding me fully. They are threatening to Sue me. Once again i gave them a option to refund me and i will retract my post. This thread is just to warn people what this business is like. Its not personal, but i am sick of businesses treating there customers like crap and getting away with it. I think i am not being unreasonable. I have given UPC multiples chances to refund me the full amount of my purchase, but they still refuse.

Can't say that is a surprise. Trying to scare you off. Has reached a point of no return with them. They know any avenue you take will cost you more money and sounds like they are betting that you can't be bothered and will just leave them be.