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Thread: TPG home phone with multiple outlets/sockets

  1. #1
    sk0690 is offline Occasional Contributor to the Forums Last Online: 26-05-2019 @ 10:02 PM
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    TPG home phone with multiple outlets/sockets

    Hi

    I am thinking of switching my home phone to TPG service; currently, I am with Telstra and have 3 working outlets/sockets from one line (one number).

    Does anyone know (or have switched to TPG home phone service) that they can use multiple outlets/sockets with TPG ?

    Thanks in advance.
    Last edited by sk0690; 09-06-2014 at 07:55 PM.

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    RIDE:42's Avatar
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    Re: TPG home phone with multiple outlets/sockets

    have 2 phones in unit and with tpg all good

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    C4B's Avatar
    C4B is offline C4B Last Online: 09-05-2025 @ 01:55 PM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by sk0690 View Post
    Hi

    I am thinking of switching my home phone to TPG service; currently, I am with Telstra and have 3 working outlets/sockets from one line (one number).

    Does anyone know (or have switched to TPG home phone service) that can use multiple outlets/sockets ?

    Thanks in advance.
    If you already have an in place Telstra service, TPG won't even set foot on your premises.

    Do you have a DSL service as well?

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    sk0690 is offline Occasional Contributor to the Forums Last Online: 26-05-2019 @ 10:02 PM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by RIDE:42 View Post
    have 2 phones in unit and with tpg all good
    Cheers Ride.

    Are both having the same number (one line in) ? And did you have to re-run the wire for the outlets or just re-used the existing wire ?

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    sk0690 is offline Occasional Contributor to the Forums Last Online: 26-05-2019 @ 10:02 PM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by C4B View Post
    If you already have an in place Telstra service, TPG won't even set foot on your premises.

    Do you have a DSL service as well?
    I am currently having ADSL 2+ with TPG, for quite a few years now, and thinking about home phone and ADSL package they offer
    Last edited by sk0690; 09-06-2014 at 08:08 PM.

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    C4B's Avatar
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by sk0690 View Post
    I am currently having ADSL 2+ with TPG, for quite a few years now, and thinking about home phone and ADSL package they offer
    If you've already got the ADSL with them there's nothing to even think about. Give Telstra the flick on the landline and you'll get the whole lot for $79/pm

    If you supply your own modem (which you obviously will since you're already with them) you can get it all on a 6 month contract (with modem is minimum 12month).

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    sk0690 is offline Occasional Contributor to the Forums Last Online: 26-05-2019 @ 10:02 PM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by C4B View Post
    If you've already got the ADSL with them there's nothing to even think about. Give Telstra the flick on the landline and you'll get the whole lot for $79/pm

    If you supply your own modem (which you obviously will since you're already with them) you can get it all on a 6 month contract (with modem is minimum 12month).
    Cheers C4B.

    That's exactly what I am thinking but I am currently have 3 outlets from the existing number and just wanted to find out if they will work when I do the switchover. Do you know of any technical issues ?

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    Re: TPG home phone with multiple outlets/sockets

    All that happens when you change the provider from Testra to TPG is someone different sends you a bill, no physical difference to your line.

    Same as changing electricity providers, half your lights don't stop working do they?

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    C4B's Avatar
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by sk0690 View Post
    Cheers C4B.

    That's exactly what I am thinking but I am currently have 3 outlets from the existing number and just wanted to find out if they will work when I do the switchover. Do you know of any technical issues ?
    No absolutely none. If your ADSL was with Telstra you could have potentially had an issue if the TPG DSLAM at your exchange was full and you couldn't change over, but since you're already with TPG for the ADSL the phone line part of it is a no brainer.

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    sk0690 is offline Occasional Contributor to the Forums Last Online: 26-05-2019 @ 10:02 PM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by Brendan View Post
    All that happens when you change the provider from Testra to TPG is someone different sends you a bill, no physical difference to your line.

    Same as changing electricity providers, half your lights don't stop working do they?
    That's what I thought but TPG help desk told me that they will only guarantee the service to the first outlet in the house and the other outlets will be my problems. Hence I am asking here for any experiences since I will be stuck with TPG for at least 6 months when I do switchover.
    Last edited by sk0690; 09-06-2014 at 09:00 PM.

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    sk0690 is offline Occasional Contributor to the Forums Last Online: 26-05-2019 @ 10:02 PM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by C4B View Post
    No absolutely none. If your ADSL was with Telstra you could have potentially had an issue if the TPG DSLAM at your exchange was full and you couldn't change over, but since you're already with TPG for the ADSL the phone line part of it is a no brainer.
    Thanks mate. That would give me more confident in switching over.

    Just wanted to be sure

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    Re: TPG home phone with multiple outlets/sockets

    changed nothing just give them less$ then i gave telstra and they speak English clearly on the help desk

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    sk0690 is offline Occasional Contributor to the Forums Last Online: 26-05-2019 @ 10:02 PM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by RIDE:42 View Post
    changed nothing just give them less$ then i gave telstra and they speak English clearly on the help desk
    Sweet! Thank you Ride

    Oh, one more question, was your switchover long time ago ?
    Last edited by sk0690; 09-06-2014 at 09:08 PM.

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    CLUBRED is offline Fair Contributor to the Forums Last Online: 28-09-2021 @ 09:02 AM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by sk0690 View Post
    That's what I thought but TPG help desk told me that they will only guarantee the service to the first outlet in the house and the other outlets will be my problems. Hence I am asking here for any experiences since I will be stuck with TPG for at least 6 months when I do switchover.
    All service providers have to guarantee to the first outlet. Telstra would have been the same.

  15. #15
    Devil CV8's Avatar
    Devil CV8 is offline Considerable Contributor to the Forum Last Online: 04-05-2025 @ 11:43 PM
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    Re: TPG home phone with multiple outlets/sockets

    Quote Originally Posted by sk0690 View Post
    That's what I thought but TPG help desk told me that they will only guarantee the service to the first outlet in the house and the other outlets will be my problems. Hence I am asking here for any experiences since I will be stuck with TPG for at least 6 months when I do switchover.
    That is because the first socket is the network boundary in a premises without a NBP such as mdf or ntd. All other cabling/sockets is your problem. No difference wether you use Telstra or any other provider.
    Last edited by Devil CV8; 10-06-2014 at 07:23 AM.

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