Holden Servicing.

[C4B]

So, any inference that every dealer is the same as the next one- just because a round lion is out the front- indicates a negative personal opinion rather than fact.

Kinda like implying that everyone that uses a particular brand of smartphone is a mindless sheep with no life.

Difficult to take the moral high ground when you're a known espouser of stereotyping groups of people or companies.

[planetdavo]

Kinda like implying that everyone that uses a particular brand of smartphone is a mindless sheep with no life.

Difficult to take the moral high ground when you're a known espouser of stereotyping groups of people or companies.

If you say so.
I've never said EVERYONE. What I did say upset a few fanboyz on this forum with a few truths. I said too many Apple fans are addicted to their phones and can't smell the roses.
Life goes on.
Thought this thread was about Holden servicing vs non Holden servicing options anyway, rather than bringing up past grievances at any opportunity.

[whitels1ss]

Great thread,
.............. very entertaining

[planetdavo]

Great thread,
.............. very entertaining

Tell me about it.
Try to provide some balance to an often "touchy" subject on this forum, and to avoid the usual "Davo's always telling people to only go to Holden" crap, and suddenly Apple pops up in the thread to try and discredit Davo's posts...

[whitels1ss]

Tell me about it.
Try to provide some balance to an often "touchy" subject on this forum, and to avoid the usual "Davo's always telling people to only go to Holden" crap, and suddenly Apple pops up in the thread to try and discredit Davo's posts...

Hey it works both ways David,

I have seen you dish up the odd serve of "Apple Pie" from time to time.
All good, makes things entertaining as I said

[planetdavo]

Hey it works both ways David,

I have seen you dish up the odd serve of "Apple Pie" from time to time.
All good, makes things entertaining as I said

And I don't shy away from what I've said...but I move on. At least I'm prepared to air my thoughts- to give people something to think about that isn't necessarily "popular opinion" on here. I freely admit I never get everything 100% right. No one ever does. But I aim to be closer to 100 than zero.
Seems others harbour their grudges over their favourite brands being questioned for quite a period of time on here though...
See you around on the forum whitels1ss.

[macca_779]

Kinda like implying that everyone that uses a particular brand of smartphone is a mindless sheep with no life.

Difficult to take the moral high ground when you're a known espouser of stereotyping groups of people or companies.

Touché for the little hypocrite

[Woodchukka]

I'll remind one or two people that, when it comes to buying a car, servicing a car, or buying parts, "Holden" is NOT every single dealer lumped into one group- for better or for worse. Every dealer is a franchise which, whilst some share a common owner, most are stand alone operations that share little bar the branding with the rest of the Holden dealer network. The ultimate quality of the dealership is up to the individual management and staff employed. The actual "Holden" (company) just have policies and procedures required to be met, but don't "run" the dealership. No different to, say, Ultra Tune, or Harvey Norman, or McDonalds, or thousands of others.
So, any inference that every dealer is the same as the next one- just because a round lion is out the front- indicates a negative personal opinion rather than fact.

I don't necessarily disagree with you there Davo. I could attribute the issues I (and others) have had with the local dealer to a number of factors. However in general I see a touch of arrogance in a number of dealers (not just Holden) that comes with the fact that they see themselves as better than say Ultra tune.

[Smashfist]

I don't necessarily disagree with you there Davo. I could attribute the issues I (and others) have had with the local dealer to a number of factors. However in general I see a touch of arrogance in a number of dealers (not just Holden) that comes with the fact that they see themselves as better than say Ultra tune.

Some of the arrogance does come from factual experiences though. I can't count the number of times I've dealt with a car being towed in from a small third-party repairer (chains and otherwise) that have either touched something they shouldn't have and ****ed it up, or simply caused an issue in the first place. Nobody's perfect but I don't hold much opinion of the little guys based on what I've seen.

[LSavvy]

Some of the arrogance does come from factual experiences though. I can't count the number of times I've dealt with a car being towed in from a small third-party repairer (chains and otherwise) that have either touched something they shouldn't have and ****ed it up, or simply caused an issue in the first place. Nobody's perfect but I don't hold much opinion of the little guys based on what I've seen.

And I know many auto elec shops that have dealerships as customers because a factory trained scanner operator can't fix the problem because the scanner can't diagnose an out of the norm repair.

[macca_779]

And I know many auto elec shops that have dealerships as customers because a factory trained scanner operator can't fix the problem because the scanner can't diagnose an out of the norm repair.

From what I've seen. If its not in the publication the holden tech's (fitters would be more accurate) are stumped. Often throwing part at a car in hope it will fix it at the cost of the customer

[LSavvy]

From what I've seen. If its not in the publication the holden tech's (fitters would be more accurate) are stumped. Often throwing part at a car in hope it will fix it at the cost of the customer

http://www.ls1.com.au/forum/showthre...lem-but-didn-t

Just read the above thread where Holden charged $795 to fix a fault to give it back to the customer to have the same fault as it went in with that may have needed a simpler fix for ex high resistance in a connector or pedal switch etc....

[IJ.]

http://www.ls1.com.au/forum/showthre...lem-but-didn-t

Just read the above thread where Holden charged $795 to fix a fault to give it back to the customer to have the same fault as it went in with that may have needed a simpler fix for ex high resistance in a connector or pedal switch etc....

Read that one an am totally disgusted by that sort of thing... he "should" have the cost of the part and labour refunded and the car fixed correctly and recharged but we all know that isn't going to happen...

[jca]

Dealerships are my best customers they send a lot of work my way

[Phillshz]

Dealerships are my best customers they send a lot of work my way

The Tech`s/Mech`s at the dealerships are on a very tight labour time schedule. Every possible type of repair/job has a preset allowed time for the whole job to be inspected,diagnosed,part ordered,part replaced,testing the fault is rectified,car re-parked,job story/warranty claim filled out etc.
Some of the time allocated for jobs is just plain ricdiculous in the real world. Some dealerships track your daily movements and require that you upsell roughly 10hrs of labour for a standard 7.6 hr day. When you fall behind you have to explain yourself to the Service Manager.

Some dealers are busy and techs don`t have the time (as above) to waste trying to find an elec gremlin, if they can`t sort it in 15 mins (for example) the car goes to a sparky so the tech can get onto the next car/job. Some dealers only have one Tech 2 (or whatever they use now, Tech 31?) and 15-20 techs who need it also so one tech can not tie it up for any long period of time, as everyone else is fighting the clock aswell.


Just my 2c

Cheers Phill